Falcon Freight efficiency soars with Mandata

The subsidiary of Falcon Tower Crane Services migrated its system over from the Stirling platform to manage the FORS Gold accredited and CLOCS certified fleet. 

Trevor Lawrence-Bell, transport planner for Falcon Freight, said: “It is definitely saving us time across the team. It is about 20% quicker in terms of transport planning. It is much easier to use, input information and plan work and gives us much greater visibility of what’s happening throughout the day. What we do at Falcon Freight is pretty unique, so we needed a robust system and Go is ideal for our needs.”

The Dunstable-based firm specialises in the logistics of tower crane components, self-erecting tower cranes, and ballast including test weights. 

Transport manager, Rachel Gale, said: “Mandata Go is a much easier system to use, it’s very user-friendly. One of the main benefits for me is the electronic proof of delivery which speeds up our invoicing process. As invoices are created in the TMS and PODs automatically attached and emailed out to customers, invoicing is now much quicker and easier, which means less admin for our accounts team and better cash flow. It is definitely saving us time across the board.

“No one likes learning a new system, but Mandata supported us throughout the transition and were very helpful. Overall, it was very straightforward, and we are now able to reap the benefits. Mandata Go is much more streamlined and is better in every aspect, from transport planning and ePod to invoicing.”

The Go platform is tailored to small and medium-sized businesses to manage customer orders, job planning, proof of delivery and invoicing. The job planner can be configured for multi-drop and full load requirements and uses map-based route planning.