Service that comes to the customer: Schmitz Cargobull’s fleet of service vans hits the road
M
By John Millar

Posted 3 days ago

Service that comes to the customer: Schmitz Cargobull’s fleet of service vans hits the road

Maximum uptime thanks to a strong network of over 1,400 service partners and a brand new mobile fleet of service vans.

Service that comes to the customer: Schmitz Cargobull’s fleet of service vans hits the road
The Schmitz Cargobull service partner network currently consists of approximately 1,400 authorised Schmitz Cargobull service partners throughout Europe to guarantee service for semi-trailers, cooling units, telematics components, and tyres, as well as ensuring high availability of spare parts.

Schmitz Cargobull is expanding its range of services and, as of today, is offering a universal mobile service for maintenance, repairs and spare parts for on-the-spot support thanks to its unique, franchise-based fleet of service vans. This innovative service ensures maximum operation periods thanks to reduced downtimes and also enables maintenance and repairs to be performed on the customer’s own premises or even out on the road.

Fast, flexible and reliable: Europe-wide 24/7 breakdown service from Cargobull Euroservice – now even faster with a fleet of mobile service vans

Schmitz Cargobull’s new service van concept is the company’s innovative solution to significantly enhancing its service quality and boosting its proximity to customers on the market. The mobile services will be performed either through an extended network of existing service partners or by independent individual companies organised on a franchise basis. Additionally, Schmitz Cargobull supports its franchisees with a range of services, including IT, processing, invoicing, and supplies.

Qualified experts, such as service and refrigeration specialist Hatip Olcay, who operates the first Schmitz Cargobull service van, ensure that all work is carried out quickly and reliably. The specialists only use genuine spare parts for trailers, cooling units, and tyres. This includes both spare parts from original manufacturers (OEMs) as well as certified “Value Parts”.  With Schmitz Cargobull Value Parts, the trailer manufacturer offers a cost-efficient spare parts programme designed for vehicle repairs in line with their current value.

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