Parts Supervisor

Job Details

Hours: Monday to Friday

Contract: Full-Time

Department: Parts

Job Description

Parts Supervisor – Mercedes- Benz Kings Lynn

Want to be the best you can be? It's what drives us too.

Working in our parts department as a Parts Supervisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

24/7 online access to healthcare professionals
Car purchasing and lease schemes
Servicing, parts & accessory colleague discounts.
Enhanced holiday allowance with length of service
Paid day off for your birthday
Company share purchase plan
Loan plans for colleagues, including toolbox and travel tickets
Colleague referral payments
Industry leading family friendly policies
Numerous training, learning and development options to suit everyone
Plus lot’s more

What you’ll do day to day

Be fully aware of the usual trading terms of the retail centre
Maintain surcharge ledger, making sure all parts sent to manufacture are clean and drained of oil.
Update parts manager on monthly basis on outstanding customer orders etc.
Report any stock damage or stock losses to the Parts Manager
Ensure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checked
Check all pars invoices against despatch notes on weekly basis.
Ensure all old units are returned to manufacture in the prescribed manner

Helpful skills and qualifications

Don’t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you.

Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environment
Capable of maintaining a methodical and logical approach, particularly during busy periods
Excellent communication and customer service skills
Exceptional time management skills and the ability to thrive under pressure
Proficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and Outlook
Must hold a valid UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.

About the Company

Group 1 Automotive is an international automotive retailer group and has come to be a trusted seller of vehicles by a range of marques. With over 70 sites currently operating in the UK, we believe in nothing less than automotive excellence, which is at the forefront of our customer service. Our long history has positioned us at the very pinnacle of automotive retailing as we continue to exceed our customers’ expectations.

Made up of subsidiary groups, Group 1 Automotive have dedicated specialist teams who strive to deliver a quality of service that cannot be found elsewhere. We will always put your needs first, making sure that you are on the road without any stresses or worries. Whatever your needs, our team of manufacturer experts are here to provide an unrivalled experience for you and give your vehicle all the care and attention it deserves.

Parts Supervisor job

Parts Supervisor

Job Details

Job Description

About the Company

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