Workshop Controller (211/255) job
Workshop Controller (211/255)
Job Details
Job Description
Salary - £37000 - £39000
OTE - up to £2000
• A pension that pays through salary sacrifice
• BUPA medical insurance discounted scheme
• Life assurance 2 x salary
• Career development pathways
• Vehicle purchase discount
• Employee discounts with the Network Benefits
• Employee assistance programme
• Colleague introduction award
• Great career development
• Onsite mental health first aiders
• Seminars providing education on mental, physical and financial wellbeing
• Being Brilliant Awards
• Engagement & Charity Events
• Excellent communication skills both verbal and written.
• An ability to motivate and inspire team members to exceed targets.
• An ability to build and maintain strong working relationships with both colleagues and customers.
• IT Literacy.
• Has previous motor trade experience.
• A methodical approach to work.
• An ability to perform well under pressure.
• DAF Product experience
• Knowledge of Kerridge systems
• Managing a Team of Commercial Vehicle Technicians, Master Technicians, Workshop Supervisors and Commercial Vehicle Apprentices
• To work closely with the Service Manager and Administration support where needed.
• To lead by example and manage a Team whilst promoting all the Company Values.
• Liaising with the Service Advisors to manage the daily planning of vehicles in the Workshop ensuring full utilisation of time available.
• Monitoring utilisation, productivity and idle time to ensure internal KPI’s are met.
• Ensuring the relationship between Service reception, Workshop Supervisors and Workshop Controller is developed to lead the continual improvement of customer demand and service levels.
• Strengthening and developing long term customer and franchise partner relationships.
• To review, coach and develop the Service team and to ensure all our trainees have a dedicated training programme and/or mentor in place. As well as completing appraisals to direct reporting staff.
• Ensuring MOT pass rates are in line or exceed company benchmarks.
• Keeping up to date with all manufacturer's bulletins and information ensuring the updates are relayed to the relevant staff in a timely manner.
• Dealing with customer queries.
• To enjoy your time as a Brilliant Colleague within Motus Commercials.
Additional Benefits
- Company Pension
- Private Healthcare
About the Company
Here at Motus Commercials we’re proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Commercials wants to be part of your future.
Studies highlight that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job criteria. At Motus Commercials we encourage All to apply and are on the lookout for candidates who act with integrity. Our colleagues truly are our most important asset, and we believe in driving a fully inclusive talent dominated workplace and you could be just who we are looking for.
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
HGVTraders.com prioritizes your safety. We never use WhatsApp for candidate communication or request sensitive information during applications. For a secure job search experience, visit JobsAware for free expert guidance on safer work environments.
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