The new dealership reports that its comprehensive Service and Parts offerings are now fully operational for truck operators.
The investment at Greenford results in a brand-new workshop and offices to support HTC Greenford’s DAF Sales, Service and Parts offering. A key benefit to truck operators is the new location’s proximity of just half-a-mile from the A40 trunk road and close to the M40 and M25 motorways.
Extending across 47,000sq.ft, HTC Greenford is three times larger than the former Park Royal site. A state-of-the-art workshop boasts 18 full-length truck bays (including ATF bays), two lift-bed brake testers and a tachograph centre. The investment also means considerably enhanced Service support for truck operators. Increased Parts stockholding ensures better availability and faster deliveries.
Attention has been paid to creating an exceptional working environment for employees, with large rest / kitchen areas and substantial, open-plan office areas.
HTC Greenford is also very much ready for the transition to EV operations, with infrastructure being installed in line with all 34 DAF Electric Truck Centres around the UK DAF Dealer network. A total of nine IMI Level-3 trained DAF Technicians are also employed at HTC Greenford and ready to support EV operators immediately.
Four additional DAF Truck Technician roles have also been created, with plans for further employment opportunities elsewhere in the business.
“Since opening last year, operators have responded enthusiastically to the new location, and we are now in full swing," says David Codd, Aftersales Manager at HTC Greenford. "Our new Greenford location, strategically located near key transport links, represents a significant investment in providing a seamless, one-stop-shop experience for our operators. With a fantastic new workshop, approved tachograph centre, ATF specification inspection bays, a dedicated vehicle wash pit / steam clean area and a fully optimised parts department, we have designed this site to maximise vehicle uptime and efficiency.
“By working closely with the DAF optimisation team, we have ensured that our parts operation is streamlined to support faster servicing and repairs. Our fresh, modern reception and waiting areas reflect our commitment to delivering an excellent customer experience. We’ve not only built a state-of-the-art facility for customers, but also created an outstanding working environment for our team."
“By working closely with the DAF optimisation team, we have ensured that our parts operation is streamlined to support faster servicing and repairs. Our fresh, modern reception and waiting areas reflect our commitment to delivering an excellent customer experience. We’ve not only built a state-of-the-art facility for customers, but also created an outstanding working environment for our team."