Apprentice Service Engineer job
Job Details
Job Description
Apprentice Service Engineer
Salary: up to £27,000
Location: Volvo Penta, UK (Remote and On-site flexibility)
Travel: Frequent UK travel to OEM sites and partner locations and occasional travel to Sweden
- Professional growth and development: Unlock your potential through various training and development opportunities.
- Pension scheme: Matched up to 5% of your salary, including death in service cover.
- Medical Insurance: Medical insurance coverage is provided by Bupa.
- Employee Assistance Program: Take advantage of our wellness, mindfulness, and counselling services to support your overall well-being.
- Generous holiday allowance: Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.
- Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.
- Fitness perks: Access MyGymDiscounts and MyActiveDiscounts.
- You are a recent graduate of a related engineering discipline OR have completed an undergraduate degree in any engineering discipline which has transferrable skill sets and knowledge.
- It is preferable (but not essential) that you have previous experience in the engineering workplace gained either through an undergraduate placement/sandwich year or relevant work experience.
- You are a critical thinker with an eye for detail and can communicate effectively to both internal and external stakeholders at various levels of seniority.
- You are proficient in use with IT systems including (but not limited to) Word, PowerPoint and Excel and have a good overall IT competency to utilize various internal IT systems.
- You will also have a desire and aptitude to learn both academically and professionally.
- Providing effective technical support (remote and on-site) to optimize the business operations of the Volvo Penta UK & Ireland Industrial dealer network, Customer OEMs (Original Equipment Manufacturers) and Customer Fleet Owners, who purchase, operate, and maintain the Volvo Penta Industrial products.
- Providing a “Cradle to Grave” service approach to support the Volvo Penta product in every phase of the asset life cycle.
- Providing your experience and expertise to capture the business requirements of the UK & Ireland customer base/business partners to develop and tailor the Volvo Penta services & solutions offering.
- Using critical engineering skills and data analysis methods to conduct root cause analyses, develop/initiate containment actions and provide comprehensive quality reports to initiate corrective quality control.
- Utilizing internal case management systems to support and manage technical issues from the initial complaint to the containment/resolution of the fault and where required, support the warranty and commercial teams to resolve the complaint.
- Collaborating with the Marine Service Market and Training departments to develop and conduct training for the apprentices currently enrolled on the UK-exclusive Volvo Penta Apprenticeship Scheme currently ongoing within the UK Industrial and Marine dealer businesses.
Additional Benefits
- Company Pension
- Private Healthcare
About the Company
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
Volvo Penta, a world-leading supplier of engines and complete drive systems for marine and industrial applications, you will be part of a global and diverse team of highly skilled professionals who works with passion, trust each other and embraces change to stay ahead. We make our customers win.
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