Customer Service Administrator (211/76) job
Customer Service Administrator (211/76)
Job Details
Job Description
Salary - £27000
• A pension that pays through salary sacrifice
• BUPA medical insurance discounted scheme
• Life assurance 2 x salary
• Career development pathways
• Vehicle purchase discount
• Employee discounts with the Network Benefits
• Employee assistance programme
• Colleague introduction award
• Great career development
• Onsite mental health first aiders
• Seminars providing education on mental, physical and financial wellbeing
• Being Brilliant Awards
• Engagement & Charity Events
As a Service Administrator at Motus Commercials in Glasgow we will be looking for you to be able to demonstrate:
• Experience working with retail and warranty systems/software
• Be able to follow Manufacturer guidelines for claim input
• Display a high level of customer service
• IT Literacy
• Brilliant levels of communication written and verbal
• Enthusiastic, Team Player, Flexible.
• To ensure profit opportunities are maximised and target month end WIP levels are achieved
• Assist in the control of admin work levels and outstanding open jobs.
• Complete warranty and repair and maintenance claims in line with DAF policies
• Providing administration support to the workshop for example raising estimates and securing authority for work to be carried out
• Dealing with customer queries.
• Exceeding customer expectation by ensuring you are part of a Brilliant Team which provides a quality service to all customers getting their vehicles back on the road to keep our country running
• To understand key performance targets and support your colleagues and team to achieve them
• To embrace all opportunities of learning and developing alongside some of our Brilliant skilled Service Administrators.
• To assist with general housekeeping duties required within the service administration office.
• To enjoy your time as a Brilliant Colleague within Motus Commercials.
Additional Benefits
- Company Pension
- Private Healthcare
About the Company
Here at Motus Commercials we’re proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Commercials wants to be part of your future.
Studies highlight that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job criteria. At Motus Commercials we encourage All to apply and are on the lookout for candidates who act with integrity. Our colleagues truly are our most important asset, and we believe in driving a fully inclusive talent dominated workplace and you could be just who we are looking for.
As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all.
HGVTraders.com prioritizes your safety. We never use WhatsApp for candidate communication or request sensitive information during applications. For a secure job search experience, visit JobsAware for free expert guidance on safer work environments.
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