closed 14th Sep 2023
Dealer Management Systems Trainer job
Job Details
Contract: Full-Time
Department: Management
Job Description
As our Dealer Management Systems Trainer, you will be responsible for designing and delivering first class training and providing training support on our Dealer systems to the Renault Trucks Dealer Network. You will also provide ongoing training to support systems updates and lead training initiatives for new system launches as Renault Trucks continues to further digitalize its processes and offers. You will be happy to experiment with innovative training methods and techniques and have a “can do, let’s try this attitude”.
You will take pride in increasing the competence level of our dealer network, working with internal stakeholders to ensure that systems are utilised to their full potential.
You will plan and manage the training life cycle for new, existing and evolving systems.
You will deliver classroom-based training sessions at either our Bedworth Training Centre or Warwick Head Office in addition to supporting our dealers across the UK & Ireland where required (both onsite and remotely).
You will be a confident communicator and you “get” systems. You are a quick learner, quick to pick up systems and know how to pass on information in a practical and easy-to-understand way so that learners truly can “learn it today, use it tomorrow” after your sessions.
You will be comfortable working collaboratively and cross-functionally, collating and sharing feedback from the network with internal teams to support future systems enhancements.
What you will do:-
You will take pride in increasing the competence level of our dealer network, working with internal stakeholders to ensure that systems are utilised to their full potential.
You will plan and manage the training life cycle for new, existing and evolving systems.
You will deliver classroom-based training sessions at either our Bedworth Training Centre or Warwick Head Office in addition to supporting our dealers across the UK & Ireland where required (both onsite and remotely).
You will be a confident communicator and you “get” systems. You are a quick learner, quick to pick up systems and know how to pass on information in a practical and easy-to-understand way so that learners truly can “learn it today, use it tomorrow” after your sessions.
You will be comfortable working collaboratively and cross-functionally, collating and sharing feedback from the network with internal teams to support future systems enhancements.
What you will do:-
- Create and deliver process and application training to the dealer network.
- Manage the full life cycle of training from development to delivery to follow-up.
- Create e-learnings and video training material to support the network
- Measure and report on relevant system and training KPI’s.
- Work cross functionally to identify training needs across the network.
- Be a Renault Trucks systems ambassador.
- Take full responsibility for the creation and promotion of Renault Truck business system training content
- Work in accordance with Volvo Group UK standards of health, safety, quality and environmental care.
Key Skills needed:-
- Approachable and customer focused.
- Ability to coach and influence at all levels whilst working collaboratively
- Ability to effectively deliver training in both workplace and classroom environments
- Good presentation skills.
- Excellent written and verbal communication skills.
- Computer literate, with a good understanding of Microsoft Office and other Business analysis and reporting tools
- A good problem solver with a rational, innovative and curious mindset
- The ability to work to tight deadlines
- A good team player with a positive and determined “can do” attitude.
- Ability to handle change management when implementing new systems
- Coaching and encouraging users to optimise their use of tools and applications.
- Ability to work collaboratively
What we can offer you
At Renault Trucks, we value our employees and offer an attractive benefits package to support your wellbeing and professional growth, including:-
At Renault Trucks, we value our employees and offer an attractive benefits package to support your wellbeing and professional growth, including:-
- BUPA Private Medical Insurance
- Generous holiday allowance: Start with 25 days and watch it grow to 30 days with length of service and bank holidays.
- Pension scheme: We offer a matched pension scheme of up to 7% of your salary, with incremental benefits based on length of service, including death in service cover.
- Wide range of employee discounts including half-price cinema tickets, discounted holidays and travel as well as various shopping and social discounts.
- Fitness perks: Access to My Gym Discounts and My Active Discounts.
- Free on-site parking and access to our on-site gym
- Subsidised canteen and coffee shop on site
- Cycle to Work scheme
- Professional growth and development: Access various training and development opportunities to enhance your skills and knowledge
- Employee Assistance Programme: Take advantage of wellness, mindfulness, and counselling services to support your overall well-being.
- Enhanced family-friendly policies: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-weeks paternity leave.
Additional Benefits
- Company Pension
About the Company
At Renault Trucks we care about people since 1894. We design simple & efficient transport solutions that help customers and drivers accomplish their mission, and societies shape the future.
You will be part of passionate teams with a global, open and collaborative mind-set. You will experience a culture that empowers people.
Renault Trucks is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under brands such as Volvo, Mack, Eicher, Rokbak, cellcentric, Prevost, Nova Bus and Volvo Penta.
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