Diagnostic Technician - Mercedes-Benz

JCT600

About the role

Diagnostic TechnicianAs a Diagnostic Technician / Mechanic for our Mercedes-Benz dealership in York, you will be responsible for ensuring that all service, repair and maintenance work is completed to exemplary standards on a diverse range of models across this market leading brand.At JCT600 we are committed to creating the best colleague experience for our teams, as part of this of this we offer a fantastic benefits package including:Competitive salary plus bonusImmediate Bonus: £2,500 sign-on bonus, paid in your second month’s salary. (*relevant for qualified Vehicle technicians and subject to T&C’s)34 days annual leave (inc. bank holidays), increasing to 36 days at 5 years’ service and 38 days at 10 years’ serviceA life assurance plan and a company pension subject to T&C’s26 weeks paid maternity leave and 4 weeks paid paternity leaveA range of training and leadership development programmesWellbeing supportColleague referral scheme worth up to £1000 per referralPreferential Service Rates (This includes family and friends)Colleague car purchase schemeLong service reward and Loyalty incentivesThis is a fantastic opportunity to take the next step of your career with a business that is focussed on you and your training and development, whilst offering you a flexible, supportive, and fun working environment in which you can thrive!We offer a range of flexible working options, committed to building an inclusive culture whilst supporting you in finding a healthy work-life balance, which we are open to discussing during the interview process.Key Responsibilities will include:Accurately and skilfully undertake the repair and servicing, ensuring that every job meets the required standards, including the completion of any administrative processes.Ensuring that all repair work is completed to the highest standard and within factory timescales.Completing and providing accurate diagnostic reports on vehicles, supplying a clear understanding of what and why a repair is needed to the Workshop Manager/Team Leader.Evaluating the condition of every vehicle worked on and, where necessary, reporting and documenting all additional work required on both systems and job cards.Where applicable, fully explain to customers what is required for a technical repair using language that the customer fully understands.Liaising with other departments to facilitate the timely and accurate servicing and repair of vehicles.Ensure all work is completed safely and complies with Company, Brand and industry guidelines.Qualifications:Previous experience as an accredited/qualified Diagnostic Vehicle Technician, level 3 IMI light vehicle maintenance or City and Guilds equivalent.Brand accreditation would be beneficial but not essential as b rand training will be provided, we encourage candidates from all brand backgrounds to apply for the role.A customer centric approach, always striving to deliver service above customer expectations.An enthusiastic and optimistic manner, taking responsibility for your actions and decisions.An organised and methodical approach to problem solving.Clear communicator when advising customers on technical issues.A driving license free from excessive penalties is essential.JCT600 provides equal opportunity to all candidates and employees. Integral to our values is our commitment to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression. At JCT600 we don’t want to be the biggest, we just want to be the best. For our colleagues, this means being the best we can be - every day, every week, every month. As a family business, with over 75 years of experience, we go all out to deliver the best customer experience and we do the same for our colleagues… we're proud to be trusted with our team's careers and our experience means we know the best ways to help you succeed, no matter what success looks like for you. We think it's crucial that everyone knows what's expected and is trusted to deliver it, we believe everyone's voice matters, and when you bring your values to the table, it makes us stronger. We love to embrace our differences - JCT600 is our home from home. Together, we aim to be the best every day, creating an experience that sets us apart. In an industry that's always changing, we're always pushing ourselves to be better and celebrate each person's journey along the way. When you join JCT600, you don’t just join a business, you become part of the JCT600 family - you’re always a name, never a number.