Fleet Delivery Specialist
Renault Trucks
About the role
Location: Warwick, GB, CV34 5YAPosition Type: ProfessionalFleet Delivery SpecialistSalary: Competitive & Annual Company BonusLocation: Warwick – Hybrid working (60% office-based)Travel: Occasional UK travel to customers, suppliers, and dealers At Renault Trucks UK, we lead the way in commercial vehicle innovation and reliability. Our award-winning E-Tech electric trucks are setting new standards for sustainable transport across the country, helping businesses reduce emissions while keeping essential industries moving. We’re also proud to have received a 4-star rating in the prestigious Fleet Safety Awards, recognising our dedication to safety and quality. At Renault Trucks, we don’t just build vehicles – we deliver progress, performance, and peace of mind for our customers. As a Fleet Delivery Specialist, you’ll be at the heart of our customer promise, taking full ownership of the journey from order to delivery. You’ll be the driving force behind ensuring fleet customers receive their vehicles seamlessly, on time, and to specification. It’s a role where relationship building, problem-solving, and coordination come together to create an exceptional customer experience.What We Offer at Renault Trucks:Pension scheme: Matched up to 7% of your salary, including death in service cover.Medical Insurance: Medical insurance coverage is provided by Bupa.Employee Assistance Programme: Take advantage of our wellness, mindfulness, and counselling services to support your overall well-being.Generous holiday allowance: Start with 25 days and watch it grow to 30 days with length of service, plus bank holidays.Exclusive discounts on a range of purchases: Save on shopping vouchers, cinema tickets, holidays, travel, and more through MyActiveDiscounts and MyGymDiscounts.Enhanced family-friendly policies: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave. For more details regarding our benefits, please follow the link: volvo-employee-benefits-document.pdf (volvogroup.com) Who Are You?You’re a natural relationship builder, personable and approachable, and able to build and maintain strong, long-term relationships across a diverse range of stakeholders, including customers, dealers and suppliers alike. You thrive under pressure, remain calm in complex situations and have the confidence to resolve challenges head-on. Here’s what you bring: Demonstrates strong customer focus with a proactive and solution-oriented mindsetPossesses excellent negotiation and influencing skills to drive projects forward effectivelyProficient in IT systems, including Excel and SAPValid UK driving licenceShows solid commercial awareness and a clear understanding of customer requirementsCommunicates clearly and confidently at all levels, internally and externallyApplies a methodical, organised, and logical approach with exceptional attention to detailWorks collaboratively as part of a team and has a commitment to continuous improvementWho Will You Work With?This role sits within the busy and fast-paced Sales Order Processing team. It’s a great opportunity to join a small, friendly group with a supportive and collaborative way of working, where we’re well-placed to help new colleagues succeed. The team includes two Fleet Delivery Specialists and two Dealer & Fleet Sales Support, all reporting into the SOP Logistics & Inventory Manager. Beyond the team, you’ll work closely with the Sales Team, Key Account Managers, and bodybuilders, building relationships that are essential to delivering for our fleet customers.What Will You Do?Lead the end-to-end order-to-delivery process, ensuring every vehicle meets customer specifications and is delivered on timeEnsure accurate vehicle specifications by liaising closely with Key Account Managers and the Technical DepartmentProactively identify and resolve challenges, ensuring smooth delivery schedules and customer satisfactionEnsure compliance with tender conditions, delivery agreements, legal requirements, and company policiesMonitor and manage factory and bodybuilder delivery schedules, providing solutions to any deviations to meet customer expectationsTrack and manage supplier and customer payments, supporting cash flow and mitigating riskSupport continuous improvement initiatives, challenging existing processes and suggesting ways to enhance efficiency and service quality Every decision you make will directly contribute to delivering an outstanding experience for our customers, reinforcing Renault Trucks’ reputation for excellence. Ready to Apply? If you’re excited by the idea of being the vital link between our business and our fleet customers, we want to hear from you. Apply today!Or do you know someone who would be perfect for this role? All Volvo Group adverts are open for a minimum of 10 working days from posting date.We value your data privacy and therefore do not accept applications via mail. Job Category: Sales & ServicesOrganization: Renault TrucksTravel Required: Occasional TravelRequisition ID: 24539 We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.