General Director (Aftermarket) - Bellshill

General Director (Aftermarket) - Bellshill

Location:  Bellshill, GB, ML4 3LU

Position Type:  Professional

General Director (aftermarket) – Renault Trucks Scotland (based in the Bellshill area)

Competitive salary + car or car allowance + industry leading benefits

Reports to: Managing Director, Renault Trucks UK & Ireland 

Mission:

Scotland is a strategic market for Renault Trucks, and we are entering an exciting phase of renewed ambition, supported by increased investment and resources. 

We are looking for a hands-on, commercially minded leader to drive the transformation of our Scottish operations and deliver sustainable growth. 

In this role, you will take full accountability for the performance of Renault Trucks’ wholly owned operations in Scotland, while ensuring strong alignment with Volvo Group values, culture and governance. 

Success will be measured through engaged teams, satisfied customers, operational excellence and strong financial performance. 

Why join us? 

This is a rare opportunity to lead a strategically important part of the Renault Trucks business at a pivotal moment. With strong backing, investment and clear ambition for growth, you will have the scope to make a visible impact, shape local operations and build a high-performing, customer-focused organisation. 

You will work closely with committed teams across Scotland and the wider UK & Ireland organisation, combining strategic leadership with hands-on operational involvement. For someone who enjoys being close to the business, solving practical challenges and developing people, this role offers the chance to help shape the future success of Renault Trucks Scotland. 

What you will do

• Lead and deliver the transformation programme, staying close to day-to-day operations while ensuring clear progress against defined objectives 

• Deliver the business plan across aftermarket operations, workshop performance, parts and extended services 

• Drive operational efficiency and continuous improvement across all sites, identifying practical opportunities to improve performance 

• Define, implement and monitor key performance indicators, taking timely corrective action where needed to ensure targets are met 

• Lead Renault CAT (Customer Action Team) and CRM activities to maximize customer satisfaction and unlock business opportunities 

• Ensure full compliance with health and safety, regulatory and internal standards 

• Lead local marketing initiatives and customer events in collaboration with central and local marketing communications teams 

• Build a genuinely customer-centric culture, ensuring customer needs are understood and acted on at every level 

• Lead, develop and inspire teams in line with Volvo Group values, creating an environment of engagement, accountability and strong performance 

• Take full ownership of people management responsibilities, including regular feedback, follow-up and use of tools such as Touchpoint and Glint 

• Contribute to regular business reporting in line with Market Company requirements, providing clear insight into progress, risks and opportunities 

Who are you?

• Proven ability to deliver results through engaged, high-performing teams, with a leadership style that is visible, practical and people-focused 

• Degree-level qualification in business, engineering, or equivalent experience  

• Strong leadership presence, with the resilience and credibility to drive cultural integration, change and operational improvement 

• A customer-focused mindset, with the ability to translate customer expectations into practical actions across the organisation 

• Strong commercial acumen, with a solid understanding of key business drivers including profitability, cash flow, productivity and performance metrics 

• Experience in retail, dealer or workshop-led operations, ideally within a multi-site environment 

• Background in commercial vehicles is advantageous, but not essential 

• Strategic thinker who is equally comfortable engaging with teams on the ground and operating at senior leadership level 

What’s in it for you?

In addition to a competitive salary and company car:

• Pension scheme: Excellent pension scheme, with incremental benefits based on length of service, including death in service cover.

• Company Car: Choice between an Electric or Hybrid car after the probation period.

• Health Care Plan: Benefit from a free comprehensive health care plan provided by BHSF for you and your family.

• Employee Assistance Programme: Take advantage of wellness, mindfulness, and counselling services to support your overall well-being.

• Generous holiday allowance: Start with 30 days (including Bank Holidays) rising to 33 days after 5 years.

• Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.

• Fitness perks: Access MyGymDiscounts and MyActiveDiscounts

• Enhanced family-friendly policies: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.

We value your data privacy and therefore do not accept applications via mail. 

Job Category:  Sales & Services

Organization:  Renault Trucks

Travel Required:  Occasional Travel

Requisition ID:  34160