Head of Retail Van Sales
HGV Traders
About the role
As the Head of Retail Van Sales, you will be responsible for the overall management of our retail van sales division. You will lead a team of retail van sales executives who are showroom-based, ensuring that they meet and exceed their performance targets while providing an exceptional customer experience. Your role will encompass a wide range of responsibilities, including but not limited to:You will be required to travel to 3 of our sites (Norwich, Welham Green & Ipswich)**Key Responsibilities:**1. **Team Leadership:** Manage and motivate the retail van sales executives, setting clear KPIs and performance expectations, and providing coaching and support for their professional development.2. **Outbound Prospecting:** Drive outbound prospecting activities by utilizing accurate details from our CRM systems to identify potential customers and opportunities.3. **Stock Profile:** Oversee the management of stock, ensuring a well-balanced inventory, and coordinating with the used stock buyer to manage stock age profiles and preparation turnaround times.4. **Process Review:** Continuously review and optimize sales processes to enhance efficiency and customer experience, while maintaining retail compliance standards.5. **Sales Targets:** Develop and implement strategies to achieve and exceed budgeted sales targets for the retail van sales division.6. **Stock Management:** Effectively manage both physical and pipeline stock, ensuring alignment with customer demand and industry trends.7. **Aftersales Collaboration:** Collaborate with the aftersales team to ensure key customers receive excellent service levels and support, enhancing overall customer satisfaction.8. **Manufacturer Relationships:** Cultivate and maintain strong relationships with van manufacturers and suppliers to leverage opportunities and stay updated on industry trends.9. **Training Programs:** Implement training programs and initiatives to enhance the skills and product knowledge of your sales team.10. **Customer Experience:** Continuously work to improve the customer journey and experience, ensuring all customers receive the highest level of service and attention.11. **Central Used Sales Team:** Collaborate with the central used sales team to optimize coordination and support between divisions.12. **Compliance** Signing off structured customer offerings to maximise profitability and monitoring compliance processes in line with company and FCA policies.**Qualifications:**- Proven experience in a senior management role within the automotive retail industry, with a focus on van sales.- Strong understanding of CRM systems and their effective use for prospecting and sales.- Track record of meeting or exceeding sales targets and budgetary goals.- Excellent leadership and team management skills.- Comprehensive knowledge of retail compliance standards and best practices.- Effective communication, negotiation, and relationship-building skills.- Analytical mindset with the ability to forecast accurately.If you are a dynamic and results-driven individual with a passion for the automotive industry and the ability to lead a high-performing team to success, we would like to hear from you.Motus Truck and Van Ltd offers a competitive salary and benefits package along with the opportunity to make a significant impact in the world of commercial vehicle sales. Join us and help drive our retail van sales division to new heights!Job Type: Full-timeSalary: £60,000.00-£75,000.00 per yearBenefits:Company pensionGym membershipSchedule:Monday to FridaySupplemental pay types:Bonus schemeWork Location: In person Motus Truck and Van Ltd is a leading provider of commercial vehicles and fleet solutions. We are dedicated to delivering high-quality, reliable vehicles to our customers, and our retail van sales division is a crucial part of our success. We are seeking a dynamic and experienced Head of Retail Van Sales to lead our team of retail van sales executives and drive the growth and profitability of this division.
Requirements
- Company Pension
- Bonus Scheme
Job details
- Hours
- Monday to Friday