LCV Technician (Mercedes-Benz)

Rygor Auto

About the role

Diagnostic LCV Technician (Mercedes-Benz)Rygor Auto, KidderminsterBasic £35,500, OTE up to £38,00040 hours a week - Various shift patterns availableYour Role: Role Level on the Rygor Career Journey Map: C1, Individual ContributorIf you are looking to be part of an award-winning company, offering you a great career, then look no further!As a Van Diagnostic Technician, you will possess the skills and qualities of a qualified Technician but will also have the skill set to diagnose and repair the more complex technical issues that present. This will enable you to keep our customers’ vehicles on the road, via quality, safe and compliant maintenance. The right candidate will be able to deliver an exceptional service and to the highest quality.Being part of our team is about being experts in what we do. We are committed to investing in your career and skill set, so when you join our technical team, you will benefit from an annual appraisal and comprehensive, ongoing trainingDay to day, you will be:Performing major and minor repairs to Mercedes-Benz vansPerforming regular inspection and general preventive maintenance servicesMaintaining inventory in the workshop and cleanliness from oil spills and dustWorking with repair teams to help diagnose and plan repairs for the vehicles.Maintaining records of vehicles that have been repaired, using all appropriate modules of Keyloop/KerridgeCompleting relevant documentation and paperwork as required and providing warranty claims or escalating them to higher management.Carry out wheel alignment and tyre fitting.Complete customer documentation while working to agreed time scales.Skills & Behaviours Required for this Role:Qualification - You will need to be level 3 (NVQ or City and Guilds or IMI Qualification) in LCV Vehicle Repair and maintenance, plus, will have experience in carrying out diagnostic and service repairs. (Will accept Technicians with Passenger Car experience.) What’s more, you will need the ability to identify worn and faulty components in accordance with the DVSA Standards and have a current, full UK driving license for the relevant vehicle classes.Research shows that some people are less likely to apply for a role unless they meet 100% of the criteria. As long as you are experienced for the role, and hold the relevant and required qualifications, we encourage you to apply, even if you don’t feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us!Benefits for youOvertime opportunities paid at X 1.5 basic hourly rateSaturdays paid at overtime.An extra day off for your Birthday20 days of annual leave per year PLUS Bank HolidaysFour times death in service benefitBranded uniform and boot allowanceWorking for Motor Trader’s ‘Employer of the Year’.Working for an official Great Place to Work™️ and UK Best Workplace.Working for a Best UK Workplace for Wellbeing and Development.Awarded Armed Forces Covenant Silver Award (RLS)Working with our award-winning team – we are Motor Trader’s CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process.Recipients of the Silver Award under the Armed Forces CovenantAwarded Armed Forces Covenant Silver Award (RLS)Working with our award-winning team – we are Motor Trader’s CV Employer of the Year and won silver at the internal communication and engagement awards for our new starter onboarding process.Auto-enrolment pension.Self-development journalRygor Group Ranked 101 in SW Business Insider’s Top 500 CompaniesEnhanced Maternity and Paternity pay policies.Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP and 24HR Online GP access and second Medical Opinion).Mental Health First Aiders.Reward and recognition programmes, including our annual Rygor Group Awards and opportunities to attend the Rygor Wembley box as a celebration of your hard work and dedication.Annual appraisals programme and progression opportunities.Manufacturer training and access to our in-house training.Long service recognition and annual leave increase after 5 years’ service.Branded uniformCharities of the Year programme, Army Sport sponsors and community engagement initiativesOur Values & BehavioursWe’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.RewardingI am grateful. I am courageous. I am curious.ReliableI am honest. I am attentive. I am trustworthy.RespectfulI am inclusive. I am resilient. I am kind.What’s it like to be part of Team Rygor?“Rygor is a great place with equal opportunities for everyone and they are Rewarding, Reliable and Respectful and choosing Rygor to grow your career is something no one can regret.”- Patrick, Technician✅ Hiring ProcessWe shortlist CVs online, so make sure to include information about yourself that makes you stand out.You may received a short screening call with our hiring manager or a member of our people team.Come to site and meet the team, have a tour, and let’s have a chat so we can get to know each other better. Your interview will include a chat with the hiring manager and potentially an interview task.‍If your application is successful, we’ll be excited to make you an offerDiversity, Equity, Inclusion and Belonging (DEIB)At Rygor, we are committed to fostering a workplace culture that champions diversity, equity, inclusion, and belonging. As an award-winning organisation, we are proud to be a community of professionals from a wide range of backgrounds, experiences, and perspectives. We believe that individuality should be celebrated, and we strive to ensure that every team member feels valued, respected, and empowered. We welcome and support people of all ages, ethnicities, nationalities, religions or beliefs, gender identities, sexual orientations, disability statuses, caring responsibilities, and neurodiverse profiles. We actively promote an inclusive environment where you can bring your authentic self to work every day, because we know that when you thrive, so does our businessSupportIf you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed We are an award-winning, multi-franchise Dealer Group with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. Our business has gone from strength to strength in recent years, with significant investment in site renovations nationwide and exciting expansions, including the launch of a brand-new Mercedes-Benz Passenger Car Aftersales facility in 2024. Our commitment to excellence has earned us multiple industry and network awards, and in 2025, we were proud to be named Employer of the Year at the prestigious Motor Trader Awards. We also received the Silver award for our onboarding experience at the ICE awards, meaning that if you're considering a new career with Rygor, you can be confident you'll receive an award-winning induction and support from day one. We’re officially a Great Place to Work™ (multiple years running) and our company culture truly reflects our core values: Rewarding, Reliable, and Respectful. Exceptional customer service is at the heart of what we do and so is creating an environment where our team can thrive. Rygor Group comprises of a diverse collection of UK automotive businesses, with a primary focus on trucks, vans, coaches, passenger cars, armoured vehicles, body repairs and coachbuilding. Through the hard work of our team members, we have secured our position as one of the UK’s top automotive Groups, with a turnover of circa £300m a year. Rygor Auto consists of three renowned brands: Mercedes-Benz, SAIC Maxus, and Higer Buses. We are home to the largest UK dealer group for Mercedes-Benz Commercial vehicles and also offer passenger car aftersales at select locations. Rygor Plant is an official partner of Hyundai, Mecalac, and Dieci. We offer a diverse range of high-performance equipment designed to meet the demands of sectors including construction, agriculture, rail, roadworks, aggregates, and beyond. Rygor Service Solutions is our independent fleet workshop division, specialising in full management of commercial vehicle fleets within customers premises, or totally mobile servicing solutions. We look after some of the UK’s largest fleets, including Tesco, Ocado, and Brakes. And are committed to keeping them on the road, serving their customers. Rygor Land Systems supply vehicles and systems for military, humanitarian and security operations. With a dedicated and focused team that can provide exacting customers with the support required to deliver the capability needed by operational staff located in the harshest environments around the world.