Mercedes-Benz Assistant Parts Manager

Job Details

Hours: Monday to Friday

Contract: Full-Time

Department: Parts

Job Description

Job title: Mercedes-Benz Assistant Parts Manager

Location: Carlisle

Hours: Full Time

Salary: Competitive

Take the next step in your career with Ciceley Commercials Ltd as an Assistant Parts Manager at our Carlisle dealership.

This role demands strong leadership, communication, and problem-solving skills to ensure efficient, high-quality service delivery. This role is directly involved in supporting the Aftersales manager in day-to-day running of the Parts department, serving general public & trade customers, and the supply of our own workshop.

The main duties will include:

· Managing inventory

· Receiving and picking of orders

· Carrying out daily/weekly stock checking

· Ensuring parts store is kept tidy and organised

· Assisting with pre-picking of parts for the workshop

· Assisting and supervising other team members

· Planning efficient van delivery routes through use of company resource

· Supervision of van delivery drivers

· Driving sales to meet targets

· Developing and motivating the Parts team through use of KPI’s

· Ensuring excellent customer service to both retail and trade customers

· Assisting the Aftersales Manager with daily operations

· Ensuring compliance with current regulations.

Essential Criteria

· Practical experience in an After Sales environment

· Basic computer skills

· Good verbal and written communication skills

· Demonstrate a ‘can do’ positive attitude to challenges with the capability of bringing forward potential solutions

· Demonstrate leadership skills through effective delegation whilst developing a ‘thinking team spirit’

· Numerate

· Hard working with the ability to work under pressure

· Enthusiastic and dedicated approach to work

· Organised work ethic

· Safe and responsible work manner

· Customer focused

· Reliable and punctual

· Full UK Driving Licence

Benefits

· 23 days holiday plus bank holiday

· Additional days holiday following 5 years’ service (max 3 days)

· Cycle to Work Scheme

· Travel and Lifestyle Discount Membership

· Friendly team environment

· Award-winning dealership that is always looking to grow and develop its people and business

· Initial Mercedes-Benz product training provided

· Regular ongoing training with Mercedes-Benz to ensure remain expert in field

· Company Pension Scheme

The ideal candidate would:

· Possess commercial awareness and can understand the ‘bigger picture’ when applying a decision

· Possess strong interpersonal and mediation skills to communicate calmly and effectively

· Be able to analyse data, identify issues, and develop practical solutions to service challenges

· Contribute to strategic planning and the implementation of organisational goals.

To apply for this position please apply with a copy of your CV.

Job Type: Permanent
Work Location: In person

Benefits:

Company pension
On-site parking

Additional Benefits

Company Pension

About the Company

Ciceley Commercials Ltd is an award winning, Mercedes-Benz Commercial Vehicle Dealer with sites in Blackburn, Bolton, Carlisle and Dumfries. We are a family run business, established over 50 years ago and currently employ over 240 people.
This is a fantastic opportunity to work with a highly successful and award-winning Mercedes-Benz commercial vehicle dealership.

Mercedes-Benz Assistant Parts Manager job

Mercedes-Benz Assistant Parts Manager

Job Details

Job Description

Additional Benefits

About the Company

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