Mercedes-Benz of Southampton, Used Car Manager job
Job Details
Job Description
Job description
Mercedes-Benz Southampton is recruiting for an Experienced Used Car Sales Manager
Competitive Salary with OTE and Company Car
The Role
- 25 days annual leave (not including Bank Holidays) increasing with length of service
- Company Car
- Colleague referral fee up to £2,000
- Discounted Car Purchase Scheme & Colleague Car Benefit Offers
- Discounted Service / Parts / Bodyshop services
- Training and Continual Self-Development
- Free Eye Care Vouchers
- Cycle To Work Scheme
- Pension Scheme
- Employee wellbeing services
- Free life assurance equivalent to twice your salary
- Loyalty, Above & Beyond and Long Service Awards
- Discounted Shopping Portal
What do I do on a daily Basis?
- Managing the Sales Executives and Transaction Manager.
- Motivating the team to deliver good outcomes for customers as well as achieving weekly sales targets on vehicles, finance and insurance products
- Liaising with customers, both face-to-face and by phone/email, Dealing with customer complaints in an efficient and effective manner
- Working to promote vehicles and services on offer in the dealership and online
- Ensuring excellent customer service that results in good customer outcomes is consistently recognised in high customer satisfaction index scores
- Collating finance proposals for customers which are in the best interests of the customer
- Excellent relationship building skills with internal and external stakeholders
- Ability to lead and motivate a team to achieve both quality & quantity goals
- A calm and professional manner
- A commitment to the Marshall Values of People, Customers, Integrity and Innovation
Additional Benefits
- Company Pension
- Bonus Scheme
- Company Car
About the Company
We operate 140 franchise dealerships representing 23 manufacturer car, van, truck and bike brands across 33 counties in England and Wales.
Marshall Motor Group is backed by the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace. The Group operates some of the most well-known brands in the automotive industry including We Buy Any Car, BCA and cinch, who together employ over 16,000 people across 12 countries and provide services that involve over 11 million different vehicles each year.
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