Parts Advisor job
Job Details
Job Description
- Dealing with incoming calls and email enquiries
- Serving customers on the parts counter
- Order picking of parts
- Stock control and replenishment
- Liaising with the workshop and building relationships delivering a first-class service to our customers
- Previous parts department experience, ideally with a main dealer
- Technical knowledge of Vans/Trucks
- Experience of delivering customer service to a high standard
- Excellent communication and interpersonal skills
- Good organisation skills with the ability to work under pressure
- Good IT skills, experience of working with Parts systems would be an advantage
- Knowledge of dealer systems such as ADP Autoline (Kerridge/Keyloop) would be an advantage
- A competitive salary with bonus scheme
- A range of training and development opportunities
- Healthcare cash back plan and wellbeing support (SimplyHealth)
- Company contributory pension
- Free access to the fully equipped on-site gym
- Cycle to work scheme
- £20,000 lump sum death in service benefit
- Interest free employee loans
Hours of Work: 40 Hours per week
Salary: £28,000 per annum, dependent on experience
Additional Benefits
- Company Pension
- Bonus Scheme
- Private Healthcare
About the Company
Sparshatt Truck and Van have been synonymous with Mercedes-Benz in Kent for 40 years. Today the group operates four well-established sales and service sites across the county, employing over 230 staff.
Our original values of personal service and commitments to our customers remain as strong as ever and we are now looking for an experienced Parts Advisor to join our busy parts team located at our Sittingbourne Depot to support us as we continue to build for a successful future.
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