Parts Advisor - Hayes
Volvo Trucks
About the role
Location: Hayes, GB, UB3 4QQPosition Type: ProfessionalParts Advisor – HayesSalary: U£14 per hour + 10% Quarterly Bonus!Saturday @ overtime – 1 in 3 Saturdays 0700hrs to 1300hrs (other overtime available) Join the team at Volvo Truck and Bus Hayes, part of one of the most respected brands in the commercial vehicle industry. We’re looking for a Parts Advisor to support our busy operation, ensuring our customers and technicians get the parts and service they need, every time. Monday to Friday - 1 in 3 Saturday morningsRotating shift: 0600hrs to 1430hrs/1230hrs to 2100hrs1 in 3 Saturday mornings 0700 – 12300 at overtime, time and a half We can offer you 10% bonus, paid quarterlyGenerous Company pension plan25 days holiday raising to 30 days with service + bank holidaysHealthcare plan with access to dental insuranceEnhanced paternity/maternity/foster leaveMany benefits for yourself, family and friends including gym memberships, travel, hotel, theme park days +++ many moreOngoing Volvo training and career development opportunities Who are you?Experience as a Parts Advisor or Parts Assistant (automotive, truck, or bus industry preferred)hold full driving licenceConfident communicator with great organisational and IT skillsA proactive team player who takes pride in delivering quality serviceKnowledge of Volvo systems or commercial vehicle parts is an advantageWhat will you be doingHandling parts enquiries from retail customers, workshop, and trade accountsOrdering, receiving, and issuing parts accurately and efficientlyManaging stock levels and maintaining up-to-date recordsBuilding strong relationships with customers and internal teamsDelivering excellent customer service in line with Volvo standardsWe value your data privacy and therefore do not accept applications via mail. Job Category: Sales & ServicesOrganization: Volvo TrucksTravel Required: No Travel RequiredRequisition ID: 27659 We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.