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Parts Advisor job

Parts Advisor

Bellshill, GB, ML4 3LU, GB
£12.25 per hour
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Job Details

Hours: Shifts
Contract: Full-Time
Department: Parts

Job Description

Location:  Bellshill, GB, ML4 3LU
Position Type:  Professional
 
Parts Advisor Role
Rotating Shift Pattern
Week 1: Monday -  Friday 0630 - 1500
Week 2: Monday -  Friday 1030 - 1900 | £60 per week shift allowance on late week
Work 1 in 3 Saturday mornings with Overtime @ time and a half
Salary: £12.25 per hour
 
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

At Renault Bellshill,  you will contribute to the transformation of our company, the transport industry and society at large.
We currently have a fantastic opportunity for an experienced Parts Advisor to join our team based at our Bellshill Workshop. We are looking for a Parts Advisor who can proactively upsell parts, build and maintain strong customer relationships whilst maximising stock availability through efficient parts stock management.
 
This is a great opportunity to bring your existing skills and experience to a highly innovative global brand in the world of commercial vehicles, Renault Trucks
 
You will: 

  • Promote Renault Trucks parts and service
  • Competently answer telephone enquiries and take customer orders accurately
  • Ensure invoices and credits are accurately raised for good supplied or returned
  • Front counter sales including managing the customer order number process
  • Produce parts quotations for customers
  • Accurately compile parts from job cards for repairs being carried out in the workshop.
  • Proactive customer sales and feedback competitor information to Parts Supervisor
  • Facilitate developing local promotional offers
  • Pick up and deliver parts when occasionally needed
  • Ensuring product knowledge and skills are maintained to company requirements
  • Opportunity to attend training courses to support your ongoing development
 
Your future team

We are a small team, with one Parts Manager, a Parts Advisor and a Parts apprentice.  We are a friendly team, lending our support to new-comers, apprentices and existing colleagues alike. 
 
Who are you?

Do you dream big? We do too, and we are excited to grow together. In this role, you will bring: 
 
  • Excellent customer service skills, both over the telephone and face to face
  • Good attention to detail as you will be working with parts numbers when ordering parts for our customers
  • Good level of English, both written and spoken
  • Strong IT skills and the ability to quickly pick up new systems
  • Good team player with ability to work on own initiative
  • Well organised and able to work under pressure and meet deadlines
  • First class problem-solving skills
  • Valid UK driving license preferred 
  • Experience of working with vehicle parts or sales experience would be advantageous
 
What’s in it for you?

We offer a solid package of compensation and benefits, plus you will enjoy:  

  • Professional growth and development: You will receive full Renault training across our product ranges. 
  • Pension scheme: We offer a matched pension scheme of up to 5 % of your salary, with incremental benefits based on length of service, including death in service cover.
  • Health Care Plan: Benefit from free comprehensive health care plan provided by BHSF for you and your family.
  • Employee Assistance Programme: Take advantage of wellness, mindfulness, and counselling services to support your overall well-being.
  • Generous holiday allowance: Start with 30 days (including Bank Holidays) rising to 33 days after 5 years.
  • Discounts on various purchases: Enjoy savings on shopping vouchers, cinema tickets, holidays, and travel.
  • Fitness perks: Access MyGymDiscounts and MyActiveDiscounts
  • Enhanced family-friendly policies: We value work-life balance and offer enhanced family-friendly policies, including maternity leave with 6 months full pay and 6 months half pay, as well as 5-week paternity leave.
 
Ready for the next move?

•    Are you excited to bring your skills and disruptive ideas to the table? We can’t wait to hear from you. Apply today! 
 

Additional Benefits

  • Company Pension
  • Private Healthcare

About the Company

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

As part of Volvo Group, Renault Trucks counts 10,000 professionals committed to have a positive impact on society. We want to contribute to a more sustainable future. We create the business opportunities to make it happen and we stand up to lead this transformation in the transport industry. We care for each other and value our work-life balance. We are eager to learn and grow. We think as entrepreneurs, we are empowered and fairly recognized for our contribution. We are simple, pragmatic, committed and warm.

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