Parts Advisor job
Job Details
Job Description
Location: Ashford
- Dealing with incoming calls and email enquiries
- Serving customers on the parts counter
- Order picking of parts
- Stock control and replenishment
- Liaising with the workshop to ensure the correct parts are available
- Building relationships and delivering a first-class service to our customers
- Previous parts department experience, ideally with a main dealer
- Technical knowledge of Vans/Trucks
- Experience of delivering customer service to a high standard
- Excellent communication and interpersonal skills
- Good organisation skills with the ability to work under pressure
- Good IT skills, experience of working with Parts systems would be an advantage.
- Knowledge of dealer systems such as ADP Autoline (Kerridge/Keyloop) would be an advantage.
- A competitive salary with bonus scheme
- A range of training and development opportunities
- Healthcare cash back plan and wellbeing support (Simply Health)
- Company contributory pension
- Cycle to work scheme
- £20,000 lump sum death in service benefit
- The opportunity to work with one of the leading brands worldwide.
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Referral programme
Additional Benefits
- Company Pension
- Bonus Scheme
- Death in Service Cover
About the Company
SAGA Truck and Van (formally Sparshatt Truck and Van) has been synonymous with Mercedes-Benz in Kent for 50 years. Today the group operates 11 well-established sales and service sites across Kent, Essex and East Anglia.
Our original values of personal service and commitment to our customers remain as strong as ever and we are now looking for an experienced Parts Advisor to join Ashford Depot to support us as we continue to build for a successful future.
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