Parts Advisor
SAGA Truck and Van
About the role
Parts AdvisorLocation: AshfordSalary: £30,420 - £33,930 per annum depending on experienceHours: 45 hours per weekAs a Parts Advisor you will be:Dealing with incoming calls and email enquiriesServing customers on the parts counterOrder picking of partsStock control and replenishmentLiaising with the workshop to ensure the correct parts are availableBuilding relationships and delivering a first-class service to our customersThe successful applicant must have:Previous parts department experience, ideally with a main dealerTechnical knowledge of Vans/TrucksExperience of delivering customer service to a high standardExcellent communication and interpersonal skillsGood organisation skills with the ability to work under pressureGood IT skills, experience of working with Parts systems would be an advantage.Knowledge of dealer systems such as ADP Autoline (Kerridge/Keyloop) would be an advantage.In return we offer:A competitive salary with bonus schemeA range of training and development opportunitiesHealthcare cash back plan and wellbeing support (Simply Health)Company contributory pensionCycle to work scheme£20,000 lump sum death in service benefitThe opportunity to work with one of the leading brands worldwide.If you can bring the skills to deliver an exceptional level of service then we want to hear from you, please visit our website www.rcm-saga.uk for more information or apply online with Indeed.SAGA is committed to continuing its policy of equality in all aspects of employment and service deliveryJob Types: Full-time, PermanentAbility to commute/relocate: Ashford TN23: reliably commute or plan to relocate before starting work (required)Experience: Parts Advisor: 3 years (preferred)Work authorisation: United Kingdom (required)Work Location: In personBenefits:Company pensionCycle to work schemeFree parkingOn-site parkingReferral programme SAGA Truck and Van (formally Sparshatt Truck and Van) has been synonymous with Mercedes-Benz in Kent for 50 years. Today the group operates 11 well-established sales and service sites across Kent, Essex and East Anglia. Our original values of personal service and commitment to our customers remain as strong as ever and we are now looking for an experienced Parts Advisor to join Ashford Depot to support us as we continue to build for a successful future.