Parts Advisor
HGV Traders
About the role
We’re thrilled to announce our exciting re-brand from Sparshatt Truck and Van to SAGA Truck and Van! While our name has changed, our commitment to excellence remains the same. As a dedicated Mercedes-Benz commercial vehicle dealership, we continue to deliver the highest standards of service you expect.Come be a part of our journey and grow with us at SAGA Truck and Van!Our original values of personal service and commitments to our customers remain as strong as ever and we are now looking for an experienced Parts Advisor to join our busy parts team located at our Dartford Depot to support us as we continue to build for a successful future.As a Parts Advisor, you will be:Dealing with incoming calls and email enquiriesServing customers on the parts counterOrder picking of partsStock control and replenishmentLiaising with the workshop and building relationships delivering a first-class service to our customersRequirements:Previous parts department experience, ideally with a main dealerTechnical knowledge of Vans/TrucksExperience of delivering customer service to a high standardExcellent communication and interpersonal skillsGood organisation skills with the ability to work under pressureGood IT skills, experience of working with Parts systems would be an advantageKnowledge of dealer systems such as ADP Autoline (Kerridge/Keyloop) would be an advantageThe role offers a competitive salary together with our excellent benefits:A competitive salary with bonus schemeA range of training and development opportunitiesHealthcare cash back plan and wellbeing support (SimplyHealth)Company contributory pensionFree access to the fully equipped on-site gymCycle to work scheme£20,000 lump sum death in service benefitInterest free employee loansThe opportunity to work with one of the leading brands worldwideIf you can bring the skills to deliver an exceptional level of service to one of Britain’s most successful Mercedes-Benz dealerships, please visit our website www.rcm-saga.uk for more information or apply online with Indeed.SAGA Truck and Van Ltd are committed to continuing its policy of equality in all aspects of employment and service deliveryJob SummaryLocation: DartfordHours of Work: 47.5 Hours per weekSalary: £32,000 per annum, dependent on experience
Requirements
- Company Pension
- Bonus Scheme
- Death in Service Cover
Job details
- Experience
- Previous parts department experience
- Education
- Good IT skills
- Hours
- Monday to Friday