Parts Advisor - Loughborough
HGV Traders
About the role
Parts Advisor - Loughborough
Location: Loughborough, GB, LE11 5HE
Position Type: Professional
Know Your Parts? We Want You!
Salary: from £14.50 per hour – overtime @ time and a half
Monday to Thursday 0800hrs to 1630hrs
Friday 0800hrs to 1530hrs
We are looking for a motivated and customer-focused Parts Advisor to join our busy team at our Volvo Truck and Bus Centre in Loughborough.
This is an excellent opportunity for someone with experience in commercial vehicle, automotive, or truck parts who enjoys delivering outstanding customer service in a fast-paced environment
We can offer you
Generous Company pension plan
25 days holiday raising to 30 days with service + bank holidays
Healthcare plan with access to dental insurance
Enhanced paternity/maternity/foster leave
Many benefits for yourself, family and friends including gym memberships, travel, hotel, theme park days +++ many more
Ongoing Volvo training and career development opportunities
Who are you?
Experience as a Parts Advisor or Parts Assistant (automotive, truck, or bus industry preferred)
hold full driving licence
Confident communicator with great organisational and IT skills
A proactive team player who takes pride in delivering quality service
Knowledge of Volvo systems or commercial vehicle parts is an advantage
What will you be doing
Supply parts and components promptly to workshop technicians.
Identify and source correct parts using electronic catalogues and manufacturer systems.
Assist with urgent workshop requirements to minimise vehicle downtime.
Receive, inspect, and process incoming deliveries.
Serve retail and trade customers professionally and efficiently.
Provide product advice and technical parts information.
Handle incoming customer calls regarding parts availability, pricing, and orders.
Maintain accurate stock records and support stock control activities.
Participate in stock counts and inventory audits.
Ready for the next move?
Apply today and become part of our team!
We value your data privacy and therefore do not accept applications via mail.
Job Category: Sales & Services
Organization: Volvo Trucks
Travel Required: No Travel Required
Requisition ID: 34169
