Parts Controller
HGV Traders
About the role
Job Title: Parts ControllerJob Location: HayesResponsibilities:Inventory Management:Oversee the ordering, receipt, storage, and distribution of parts and supplies.Maintain accurate inventory records and conduct regular stock audits.Monitor stock levels and place orders as needed to ensure parts availability.Implement and manage inventory control procedures to minimise shrinkage and obsolescence.Team Supervision:Lead, train, and supervise a team of parts department staff.Schedule and manage team shifts to ensure adequate coverage.Conduct performance evaluations and provide ongoing feedback and development opportunities.Customer Service:Ensure high levels of customer satisfaction by providing accurate and timely parts information.Handle customer inquiries and complaints professionally and effectively.Work closely with the service department to fulfil parts requests promptly.Vendor Relations:Develop and maintain strong relationships with suppliers and vendors.Negotiate pricing and terms to optimise cost savings.Resolve any issues related to parts supply and quality.Sales:Assist in developing and implementing parts sales strategies.Promote special offers and incentives to boost parts sales.Analyse sales data and market trends to identify opportunities for growth.Compliance and Safety:Ensure compliance with company policies and industry regulations.Maintain a safe and organised work environment.Conduct regular safety training and audits.Requirements:Proven experience in a parts department, preferably within the automotive or commercial vehicleindustry.Strong leadership and team management skills.Excellent customer service and communication skills.Proficient in inventory management software and MS Office applications.Ability to work effectively under pressure and meet deadlines.Strong problem-solving and decision-making skills.Comprehensive knowledge of Iveco and Fiat parts systemsStrong organisational and multitasking skillsAbility to manage and motivate a team effectivelyExcellent negotiation and relationship-building skillsCommitment to maintaining high standards of customer service and satisfactionValid driving license.Benefits:Attractive and competitive salary24 days annual leave per yearCarry over up to 5 days annual leave per year1 x Life AssuranceDuvet DayCompany Pensions contribution of up to 5%Private Medical InsuranceAttractive over time rates of up to 130%Bonus, incentives and commission schemesSalary: Competitive salary commensurate with experienceTo Apply:Please submit your CV detailing your relevant experience to response@ivecoretail.co.uk.This will be a role offering constant learning, working as part of a committed and collaborative team. We are very passionate about what we do and, therefore, the successful candidate will be focused and capable of delivering in a fast-paced and time-constrained environment.Iveco Retail wants to work with the best people, no matter their background or qualifications. So, if you are passionate about learning new things, have great experience, talent, and passion, you will fit right in.Job Type: Full-timePay: £30,000.00-£35,000.00 per yearExperience: Parts Management: 1 year (preferred)Work Location: In person We are Iveco Group, a Company committed to transforming our business and leading the change to a more sustainable future. We constantly push towards new solutions and drive innovation in our products and services. At Iveco Group, WE GO BEYOND.