Parts Hub Manager

Motus Truck and Van

About the role

Motus Truck & Van have an exciting opportunity for a dedicated Parts Hub Manager.The Parts Hub Manager will be responsible for leading, managing and motivating the team to achieve the agreed business plan and provide excellent customer service.The role also carries the responsibility for strategic planning, processes and all aspects of running a successful Trade Hub Centre.You are required to work within our parts hub department, and they are based in Witham (Essex) and Welham Green (Hertfordshire).Do you have. . .Ability to lead and motivate teams?Trade Parts Management experience?Experience with volume work?Be sales focussed and results orientated?Full Clean UK driving licence?If your answers are YES… then you may be the person, we have been looking for!What will you be doing?Ensure Centre targets set are achievedTranslate overall sales targets into departmental targets and, with first line management, Set challenging but achievable goalsEnsure the team is motivated, recognised and incentivisedCreate Personal Development Plans, monitor progress and provide developmental or corrective support where requiredCreate a Development Plan for your centre and put a succession plan in placeCreate and maintain a customer centric culture in the businessMaintain a high level of customer satisfaction via the teamCreate and lead the sales strategy to increase sales revenuesWith the team devise and implement sales plansRegularly monitor business performance. Identify opportunities for improvement and take action for any deviationsAnalyse internal and external market data to develop an understanding of the potential sales opportunities, systems and processesWork to achieve agreed business plan and budget – controlling costs within agreedEnsure compliance with business standards and processes, financial, legal and ethical guidelines (including Warranty & exchange units)Maintain an effective relationship with all stakeholdersEnsure the overall security of the stock and premisesHUB warehouse and stock managementHours & Salary:Working days & hours: 08:30am until 17:30pm with a 30-minute lunch break Salary: Excellent competitive salaryBonus: Quarterly company bonus Company Vehicle: You will be provided with a company vehicle, as you are required to travel to Witham ad Welham Green sitesWho are we looking for?The successful candidate will have:Have a proven ability or aptitude for leading and motivating a team to achieve business targets in a B2B environmentHave a passion for providing a great customer service experience and the automotive industryPossess the ability to communicate effectively and build strong relationships with key stakeholdersBe experienced at devising strategies and implementing plansThe ability to provide an exceptional customer service experienceAbility to plan strategies and activities to grow and develop a businessBe sales focussed and results orientatedHave a high degree of IT literacy, Kerridge preferableTrade Parts Management experienceOur Company Benefits:When you join Motus Truck & Van from Day 1 you'll have access to a comprehensive benefits package including:Holiday Allowance of 30 days holiday per year (including Bank Holidays) that will increase with length of serviceAuto-enrolment Pension Scheme with employer contributionMedical insurance discounted schemeCareer developmentReferral bonus if you introduce your friendsDiscounted days out with family and friendsRetail discounts saving £££'s on shopping and dining outSalary FinanceFamily & Friends Discounted Car SchemeOn-site Mental Health First AidersDiscounted Healthcare SchemeX2 basic salary Life AssuranceInternal engagement initiativesUniform provided Motus Truck & Van is one of the largest Mercedes-Benz commercial vehicle dealerships in the UK. With sites across East Anglia, Hertfordshire & Essex, our facilities are staffed by experienced professionals who specialise in providing support to businesses of all shapes and sizes. Not only can we supply new and used trucks and vans, we also offer an array of aftersales services, including overnight vehicle servicing and MOTs, tacho calibration, genuine parts and much more. Here at Motus Truck & Van we’re proud to employ great colleagues who are passionate about their roles. When looking for the right role, we recognise everyone has different needs, considerations, and aspirations. So no matter who you are, what you need or where you’re going, Motus Truck & Van wants to be part of your future. Studies highlight that some groups of people, like women, are less likely to apply for a role unless they meet 100% of the job criteria. At Motus Truck & Van we encourage All to apply and are on the lookout for candidates who act with integrity. Our colleagues truly are our most important asset, and we believe in driving a fully inclusive talent dominated workplace and you could be just who we are looking for. As an equal opportunity employer, we do not discriminate and are committed to provide equal opportunities, a fully inclusive work environment and fairness for all. Motus Truck & Van is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely based on skills and experience.