Parts Sales Advisor
Riverside Consultancy
About the role
The RoleDaimler Buses is seeking a Parts Sales Advisor to join their team and drive sales through expert support and outstanding service.What You’ll DoHandle inbound/outbound calls to support parts salesAssist eCommerce customers with parts identification and orderingProvide technical support for complex parts queriesProcess customer returns and credit notesCommunicate order status and manage backordersSupport additional business needsWho You’ll Work With:Customers (retail, wholesale, eCommerce)Internal departments (technical, warehouse, finance)About YouGCSEs (A-C in Maths & English) or equivalent, desirable, not essentialCity & Guilds Vehicle Parts qualification (or similar), desirable not essentialExperience in a busy parts sales environment is essentialSkills You’ll Need:Knowledge of BusParts Catalogue, VeDOC, SAP desirable, not essentialStrong IT, communication, and negotiation skillsAbility to multitask, meet deadlines, and stay customer-focusedYou will have the right to work in the UK.On Offer:Starting from £28,800 plus performance-related bonus.39-hour working week, Monday to Friday.33 days holiday per year (including statutory holidays).Life assurance from day one (4x basic salary).Group personal pension scheme, with employer contributions increasing with service length.Private medical insurance.Access to the Mercedes-Benz car lease scheme.Employee assistance & wellbeing programme.Our ProcessWhen applying please include a full current CV, once this has been reviewed, we will be in touch to advise if your application will be progressed through to the next stage or not depending on your experience. The Riverside Resourcing & Consultancy recruitment process reflects our obligations under relevant UK legislation. Whilst all applications are carefully considered, we are only able to progress applications from candidates who have the right to work in the United Kingdom.Managing your dataWe care about your data. The General Data Protection Regulation provides you with more control and by applying to us, we consider this to be an agreement to process your personal data in support of our recruitment and selection process. Your application data is held within our secure applicant tracking system through hireful - you’ll be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone, throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. Daimler Buses UK Ltd is a subsidiary of Daimler Truck AG – one of the world’s largest commercial vehicle manufacturers. Daimler Buses UK Ltd caters for the UK and Irish markets. Home to four brands, they are the official local supplier of Mercedes-Benz and Setra buses and coaches. They are a small team (80 employees) within a large business, with a family-like atmosphere and low staff turnover. They value and respect their people and expect the same in return. If this environment appeals to you, we would like to hear from you.