Parts Supervisor
Group 1 Automotive
About the role
Parts Supervisor – Mercedes-Benz Cheshire OaksWant to be the best you can be? It's what drives us too.Working in our parts department as a Parts Supervisor you will be a key part of the Retail Centre. You will have excellent communication and organisational skills to deal with customers face to face or over the phone, providing an outstanding customer service to all customers.As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.What we can offer you24/7 online access to healthcare professionalsCar purchasing and lease schemesServicing, parts & accessory colleague discounts.Enhanced holiday allowance with length of servicePaid day off for your birthdayCompany share purchase planLoan plans for colleagues, including toolbox and travel ticketsColleague referral paymentsIndustry leading family friendly policiesNumerous training, learning and development options to suit everyonePlus lot’s moreWhat you’ll do day to dayBe fully aware of the usual trading terms of the retail centreMaintain surcharge ledger, making sure all parts sent to manufacture are clean and drained of oil.Update parts manager on monthly basis on outstanding customer orders etc.Report any stock damage or stock losses to the Parts ManagerEnsure that parts are correctly checked against delivery notes and that they are binned accordingly and that all orders are checkedCheck all pars invoices against despatch notes on weekly basis.Ensure all old units are returned to manufacture in the prescribed mannerHelpful skills and qualificationsDon’t worry about ticking off every single skill here if you care about delivering great experiences as much as we do, we want to hear from you.Strong ability to meet deadlines and effectively prioritise tasks in a fast-paced environmentCapable of maintaining a methodical and logical approach, particularly during busy periodsExcellent communication and customer service skillsExceptional time management skills and the ability to thrive under pressureProficient in IT, with experience of using web-based systems, email, and Microsoft Excel, Word and OutlookMust hold a valid UK driving licenceWe value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.Be part of something bigGroup 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.But you don’t need to love cars to work with us - just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.Our Values - At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.Respect - Integrity - Transparency - Teamwork – ProfessionalismThese are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team. We are a Houston-based, Fortune 500 automotive retailer. Since our initial public offering in October 1997, Group 1 has grown to become the third largest dealership group in the United States and has expanded into the United Kingdom and Brazil. The company achieved this success through a strategy that leverages management experience and emphasizes geographic and brand diversity, interrelated revenue streams, operational efficiencies and the prudent deployment of capital.