Service Administrator/Bookings- Mercedes Benz Truck and Van Southampton job
Service Administrator/Bookings- Mercedes Benz Truck and Van Southampton
Job Details
Job Description
Location: Mercedes Benz Van Southampton
Hours: 46.5 hours a week
Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme
Bonus schemes: Customer satisfaction and team performance bonus schemes
What does a Service Administrator do?
This role will also involve customer facing work, therefore the successful candidate will be enthusiastic with a keen eye for detail and a passion for delivering an excellent level of service both internally and externally. Strong Microsoft Office skills are essential and a background in administration is desirable. Day to day, you will:
- Ensure the accurate and timely completion of all department administration
- Contribute to a department marketing strategy to promote all products and services
- Plan ahead and manage time carefully to ensure all tasks are achieved
- Greet customers and visitors promptly, courteously and professionally
- Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives
- Remain professional, calm and positive at all times
- Assess own performance and effectiveness and undertake personal development activities
- Ideally you will have a background in an administrator role
- Experience within a dealership would be preferable, although this isn’t essential
- Educated to A Level equivalent within Business Studies would also be advantageous
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Additional Benefits
- Company Pension
- Bonus Scheme
- Private Healthcare
About the Company
Marshall Motor Group is one of the UK’s largest car dealer groups representing 23 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.
We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.
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