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closed 17th Nov 2023

SERVICE ADMINISTRATOR job

SERVICE ADMINISTRATOR

SCUNTHORPE, , GB
Competitive per year
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Job Details

Hours: Monday to Friday
Contract: Full-Time
Department: Service & Support

Job Description

Do you have experience within a heavy vehicle dealership and service department?

Do you have experience of providing a fast and effective service for a variety of customers?

We are recruiting for a Service Administrator to join our team in Scunthorpe on a full-time, permanent basis.

In this role, you will be the ‘face’ of the dealership and therefore it is expected that you would provide our customers with the highest level of customer service and support that they require. You will work collaboratively within the service team to proactively load and plan the workshop, maximising utilisation under the direction of the Workshop Controller. You will handle customer and workshop demands in line with MAN company processes and customer expectations.

In order to perform this role effectively, you will ideally have worked in a similar environment such as a dealership or service department and therefore used to dealing with numerous tasks at any one time. You should have a high standard of Excel and may have even used ESA Mantis (our parts identifier system) or something similar would be great. It would be advantageous to us if you had a proven track record within a supervisory capacity as this role does sometimes require you to work independently on service reception.

It is important to us to make sure we look after our employees and therefore we offer a competitive salary plus bonus scheme. You will have access to an excellent pension scheme, fantastic company car scheme with a new VW group car every six months, as well as 25 days holidays plus bank holidays.

Additional Benefits

  • Company Pension
  • Bonus Scheme
  • Company Car

About the Company

We’re proud to be part of the international MAN Group and its 260+ year heritage. MAN Truck & Bus UK is a TRATON SE company and one of Europe’s leading commercial vehicle manufacturers and transport solution providers. With an annual turnover of over 9.5 billion euros (2020), our award-winning product portfolio includes vans, trucks, buses, luxury coaches, diesel and gas engines.

As well as our products, customers benefit from nationwide Dealer Network support, and with 67 service points throughout the country, we’re well on our way to being recognised as the most reliable road transport service provider. To achieve our aims, we anticipate and understand our customers' ever-evolving needs in a fast-paced, dynamic marketplace. We’re focusing on our innovative uptime principle and unique fleet management programme.

At the heart of our operations are the team members who drive our success – our people are our Pride. Since 1992, we’ve been supporting and enabling our people to take pride in delivering the kind of personable service that our customers and business partners have come to know us for. And that’s even before we get to the quality engineering and technological excellence they expect from the MAN brand.

Our products are special. From vans weighing a total of 3.0 to 5.5 tons, trucks in the 7.49 to 44-ton total weight range to heavy special-purpose vehicles with a total towing weight of up to 250 tonnes: we’re a full-range provider covering all weight classes. The company also produces urban and intercity buses, coaches and bus chassis under the MAN brand, as well as van-based minibuses and luxury coaches under the NEOPLAN brand. Industrial engines round off our portfolio for marine, on-road and off-road applications, as well as comprehensive services relating to mobility.

With a record eight times winning the International Truck of the Year Award and more than 100 years of history, our product range proves that efficiency is more than just a trademark for MAN. If you share our ambitions, we’d be proud to have you join us on our journey.

Join the Pride.

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