Service Administrator job
Service Administrator
Marshall Motor Group
•
Oyster House, Andes Road, Nursling Industrial Estate, Southampton, Nursling, SO16 0YZ, GB
Competitive per year
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Job Details
Hours: Monday to Friday
Contract: Full-Time
Experience: Administrative experience: 1 year
Department: Service & Support
Job Description
Service Administrator
- Location: Mercedes-Benz Truck & Van Andover
- Hours: Monday to Friday based on 45 Hour working week
- Salary: Basic Salary + OTE up to £35,400
- Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme
- Bonus schemes: Customer satisfaction and team performance bonus schemes
What does a Service Administrator do?
This role will also involve customer facing work, therefore the successful candidate will be enthusiastic with a keen eye for detail and a passion for delivering an excellent level of service both internally and externally. Strong Microsoft Office skills are essential and a background in administration is desirable. Day to day, you will:
- Ensure the accurate and timely completion of all department administration
- Contribute to a department marketing strategy to promote all products and services
- Plan ahead and manage tim carefully to ensure all tasks are achieved
- Greet customers and visitors promptly, courteously and professionally
- Develop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representatives
- Remain professional, calm and positive at all times
- Assess own performance and effectiveness and undertake personal development activities
What experience do I need?
- Ideally you will have a background in an administrator role
- Experience within a dealership would be preferable, although this isn’t essential
- Educated to A Level equivalent within Business Studies would also be advantageous
If you would like to know more about this opportunity for a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
Benefits:
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Referral programme
Schedule:
- Day shift
- Monday to Friday
- Overtime
Job Types: Full-time, Permanent
Ability to commute/relocate: Hampshire, SO16 0YZ: reliably commute or plan to relocate before starting work (required)
Ability to commute/relocate: Hampshire, SO16 0YZ: reliably commute or plan to relocate before starting work (required)
Experience: Administrative experience: 1 year (required)
Licence/Certification: Driving Licence (preferred)
Work authorisation: United Kingdom (required)
Work Location: In person
Additional Benefits
- Company Pension
- Bonus Scheme
- Private Healthcare
About the Company
Marshall Motor Group is one of the UK’s largest car dealer groups representing 24 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 143 dealerships situated across 34 UK counties.
We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.
HGVTraders.com prioritizes your safety. We never use WhatsApp for candidate communication or request sensitive information during applications. For a secure job search experience, visit JobsAware for free expert guidance on safer work environments.
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