Service Administrator
Marshall Motor Group
About the role
Service AdministratorLocation: Mercedes-Benz Truck & Van AndoverHours: Monday to Friday based on 45 Hour working weekSalary: Basic Salary + OTE up to £35,400Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount schemeBonus schemes: Customer satisfaction and team performance bonus schemesWhat does a Service Administrator do?This role will also involve customer facing work, therefore the successful candidate will be enthusiastic with a keen eye for detail and a passion for delivering an excellent level of service both internally and externally. Strong Microsoft Office skills are essential and a background in administration is desirable. Day to day, you will:Ensure the accurate and timely completion of all department administrationContribute to a department marketing strategy to promote all products and servicesPlan ahead and manage tim carefully to ensure all tasks are achievedGreet customers and visitors promptly, courteously and professionallyDevelop and maintain professional working relationships with all customers, dealership colleagues, suppliers and external representativesRemain professional, calm and positive at all timesAssess own performance and effectiveness and undertake personal development activitiesWhat experience do I need?Ideally you will have a background in an administrator roleExperience within a dealership would be preferable, although this isn’t essentialEducated to A Level equivalent within Business Studies would also be advantageousIf you would like to know more about this opportunity for a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.Benefits:Company pensionCycle to work schemeEmployee discountHealth & wellbeing programmeReferral programmeSchedule:Day shiftMonday to FridayOvertimeJob Types: Full-time, PermanentAbility to commute/relocate: Hampshire, SO16 0YZ: reliably commute or plan to relocate before starting work (required)Experience: Administrative experience: 1 year (required)Licence/Certification: Driving Licence (preferred)Work authorisation: United Kingdom (required)Work Location: In person Marshall Motor Group is one of the UK’s largest car dealer groups representing 24 of the world’s most popular and celebrated car, van, truck and motorbike manufacturers with 143 dealerships situated across 34 UK counties. We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.