Service Advisor - Corby
Ford & Slater
About the role
SERVICE ADVISORFord and Slater are one the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting vacancy for a Service Advisor at our fantastic Corby depot.As a Service Advisor, we can offer you:A salary of up to £28,000 (depending on your Service Advisor experience)DAF Academy Service Advisor Training22 days paid holiday (plus statutory) rising to 25 (plus statutory) with serviceEmployee Of The Month CompetitionCareer progression opportunitiesEmployee Assistance ProgramPensionDeath in service life insurance schemeCycle to work schemeFree ParkingWho are we looking for as a Service Advisor:You will be a customer focused individual with a passion for customer service.Previous experience working within the commercial vehicle, motor trade or an associated sector as a Service Advisor (or similar role), or having a passion for trucks and knowing your truck / trailer parts, would be a distinct advantage but not essential.Knowledge of vehicle repair scheduling preferred but not essential.PC Literate (DMS system experience would be an advantage).Full UK driving licence (preferred but not essential).The Service Advisor role / responsibilities include (but not limited to):Meeting and greeting clients in a friendly and professional manner. Managing service bookings on day-to-day basis, ensuring efficient workshop loading. Complete service estimates accurately, clearly, and quickly. Keep customers up to date with costs, progress and authorisations. Prepare job cards & raise invoices.Working alternate weeks, Monday to Friday: 7am – 3:30pm / 10am – 6:30pm.1 in 4 Saturday morning’s.Apply today to start your Service Advisor journey with Ford & SlaterNo agencies please. It is not always possible to get back individually to each applicant, so if you haven’t received a reply within 21 days, your application has been unsuccessful.