Service Advisor - Northwich

HGV Traders

About the role

Working in an exciting and busy environment the Service Advisor will be the front-line support for the busy service department.The Apprentice will keep in close contact with the management staff at the dealership to update them on current customer affairs and relations.The apprentice's role will include the following:Dealing with customers both face to face and by telephoneTo process and solve customer service complaintsLook to promote continuous improvement in customer serviceOn completion of this course you will receive a Level 3 Standard qualificationFuture prospectsA full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless.By having a highly regarded set of skills, Apprentices can go on to develop their career within any other areas of commerce they may be interested in.Desired skillsGood communication skills both verbal and writtenOrganisedPersonal qualitiesEnthusiastic learner that must be hard working and motivated to learn new skillsA keen interest in the car industryDesired qualificationsMinimum of 3 GCSEs at grades A*-C/9-4 (or equivalent) are preferable.

Job details

Education

Minimum of 3 GCSEs at grades A*-C/9-4 (or equivalent) are preferable

Hours

Monday to Friday