Technician Supervisor - HGV - Wilstead, Bedford
Volvo Trucks
About the role
Location: Bedford, GB, MK45 3PDPosition Type: Professional Technician Supervisor, HGV – Volvo Truck & Bus (Wilstead, Bedford) Lead the workshop. Build the team. Drive the future with Volvo. OTE up to £49k p.a - ( includes 1 in 4 Saturdays @ time and a half)£1000 signing bonus! (direct applicants only) Salary up to £24 per hour - Working a rotating shift pattern 0600hrs to 1430hrs/1430hrs to 2300hrs1 in 4 Saturdays 0700hrs to 1200hrs @ overtime - time and a half We’re looking for a hands-on Technician Supervisor to keep our workshop running smoothly and our customers on the road Are you an experienced automotive technician with leadership skills, ready to take the next step in your career? Volvo Trucks is seeking a motivated Technician Supervisor to lead our expert team in Wilstead, Bedford.Ready to take a step up in your role?Working closely with the team in order to create high levels of morale and focus to ensure that work is completed in a timely manner and with excellence in quality.Effective communication with the Workshop Controller and CSR’s to ensure that technicians have valid job specifications and time budget prior to work commencing. Ensuring that customer expectations are managed at all times by working with each stage of the Genuine Volvo Service process.Maximising the shifts performance through effective problem solving, coaching & developmentWho are you Required CompetencesQualified to NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair.Workshop experience – ideally in trucks/buses – with some supervisory know-how.A strong communicator who can get the best out of a team.Organised, proactive, and customer-focused.Full UK driving licence (HGV licence a big plus)To be able to manage and motivate a team of technicians in their daily activitiesTo be able to coach and provide support and guidance to your team of technicians.To be able to effectively communicate at all levels both written and verballyTo have questioning, listening & information gathering skillsTo be able to work in an organised & methodical manner ensuring that all daily tasks are completedTo be able to modify your approach in specific circumstances to ensure a positive outcomeTo be able to understand & analyse technical issues & propose appropriate solutionsTo be able to delegate work to the appropriate personnelTo be able to operate GDS and Impact systems, specific to the GVS process stagesBasic knowledge of Microsoft Outlook We can offer youGenerous pension plan25 days holiday raising to 30 days with service + bank holidaysHealthcare plan with access to dental insuranceEnhanced paternity/maternity and foster leaveFirst-class training and career development with a global brand.Many benefits for yourself, family and friends including High St Retailers, travel & hotel, gym memberships, theme park days +++ A supportive, friendly team where your ideas count.The chance to work with industry-leading vehicles and technology What you will be doing Leading, motivating, and supporting our team of technicians.Allocating jobs and making sure deadlines are smashed.Getting stuck in with diagnostics and technical support when needed.Keeping safety, quality, and efficiency at the heart of the workshop.Working closely with the Service team to deliver top-class customer care. Ready for the next move?Ready to drive your career forward? Apply today and join the Volvo Truck & Bus family in Wilstead, BedfordWe value your data privacy and therefore do not accept applications via mail. Job Category: Sales & ServicesOrganization: Volvo TrucksTravel Required: No Travel RequiredRequisition ID: 24675 We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities. Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment. At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.