Technician Supervisor - HGV - Wilstead, Bedford job
Technician Supervisor - HGV - Wilstead, Bedford
Job Details
Job Description
Technician Supervisor, HGV – Volvo Truck & Bus (Wilstead, Bedford)
Lead the workshop. Build the team. Drive the future with Volvo.
OTE up to £49k p.a - ( includes 1 in 4 Saturdays @ time and a half)
£1000 signing bonus! (direct applicants only)
- Salary up to £24 per hour
- 1 in 4 Saturdays 0700hrs to 1200hrs @ overtime - time and a half
Effective communication with the Workshop Controller and CSR’s to ensure that technicians have valid job specifications and time budget prior to work commencing. Ensuring that customer expectations are managed at all times by working with each stage of the Genuine Volvo Service process.
Maximising the shifts performance through effective problem solving, coaching & development
Who are you
- Qualified to NVQ Level 3 (or equivalent) in Heavy Vehicle Maintenance & Repair.
- Workshop experience – ideally in trucks/buses – with some supervisory know-how.
- A strong communicator who can get the best out of a team.
- Organised, proactive, and customer-focused.
- Full UK driving licence (HGV licence a big plus)
- To be able to manage and motivate a team of technicians in their daily activities
- To be able to coach and provide support and guidance to your team of technicians.
- To be able to effectively communicate at all levels both written and verbally
- To have questioning, listening & information gathering skills
- To be able to work in an organised & methodical manner ensuring that all daily tasks are completed
- To be able to modify your approach in specific circumstances to ensure a positive outcome
- To be able to understand & analyse technical issues & propose appropriate solutions
- To be able to delegate work to the appropriate personnel
- To be able to operate GDS and Impact systems, specific to the GVS process stages
- Basic knowledge of Microsoft Outlook
We can offer you
- Generous pension plan
- 25 days holiday raising to 30 days with service + bank holidays
- Healthcare plan with access to dental insurance
- Enhanced paternity/maternity and foster leave
- First-class training and career development with a global brand.
- Many benefits for yourself, family and friends including High St Retailers, travel & hotel, gym memberships, theme park days +++
- A supportive, friendly team where your ideas count.
- The chance to work with industry-leading vehicles and technology
What you will be doing
- Leading, motivating, and supporting our team of technicians.
- Allocating jobs and making sure deadlines are smashed.
- Getting stuck in with diagnostics and technical support when needed.
- Keeping safety, quality, and efficiency at the heart of the workshop.
- Working closely with the Service team to deliver top-class customer care.
Ready for the next move?
Additional Benefits
- Company Pension
About the Company
We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.
Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
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