Trainee Service Administrator
A M Phillip Trucktech
About the role
“Good company to work for, as long as you do your job the management leave you to your own devices…is a good place to work”.“it's a fantastic company to work for, your colleagues are all very friendly and top notch. Even the management are very approachable”.We’re looking for an enthusiastic and customer-focused individual to join our team at the service desk of our busy vehicle workshop, Monday - Friday shifts with rotational Saturday mornings. Branch is closed on Sundays.The RoleDealing with customer enquires either in person or via the telephone.Booking in vehicles to the workshop and mobile service vans.Explaining the repair process as required.Obtaining order numbers from customers/lease companies when required.Selling additional products and services when required.Call Handling and dealing with general enquires.The PersonWe’re looking for someone with:NAT 5 Maths & EnglishExcellent organisational and communication skillsCustomer-focused, hardworking, and trustworthyWillingness to learnEducation - GCSE or equivalent (preferred)Joining AM Phillip Trucktech Ltd as a Trainee gives you the chance to gain experience in a busy environment and lay the foundations for a successful and progressive career within the business well beyond the traineeship.Benefits30 Days holiday per annum, plus an extra holiday on your birthday (after a year's service)Enhanced company pensionFlexible working hours (subject to availability)Staff discount on new and used cars via our Glenford dealershipBereavement leaveOn-site parkingCompany life-assurance policyHealth & wellbeing supportMortgage adviceReferral programme: Colleagues can receive up to £1,000 for each successful technician referral!To apply for this fantastic opportunity and join our team, you must be eligible to work in the UK and be a resident. Please do not apply if you are not eligible to work in the UK. Please note that sponsorships are not available.Upload your CV and covering letter Our customers and colleagues are our priority. It is our aim is to be the best commercial vehicle group for customers to do business with and the best place for colleagues to work. AM Phillip Trucktech are a family business who have been trading for over 70 years and are Scotland's leading commercial vehicle specialists. We currently have six depots and are the sole IVECO dealer group in Scotland. Additionally, we also represent Ford, Fiat and Maxus commercial vehicle franchises, whilst also offering a wide range of used vehicles.