Truck eConsultant

HGV Traders

About the role

Truck eConsultantRemote (office based when required from any Rygor Auto depot)Up to £50,000 DOEMon – Fri, 42.5 hours (08:30 - 17:30)Your RoleYour role is to ensure that Rygor Auto Mercedes-Benz and Fuso customers are fully supported in their transition to eMobility with the creation of bespoke holistic electrification solutions using Daimler Trucks UK’s eConsulting process. Working together with key internal and external stakeholders you will deliver a vital contribution to the success of the Mercedes Benz & FUSO eTruck dealer business. You will also be responsible for the detailed handover of trucks to all Rygor Auto customers requiring driver training, to ensure that all product benefits are understood and can be fully utilised, across both ICE and BEV products. Working with all members of the New Truck sales team to ensure that all opportunities are explored and benefitted from.Day to day, you will:Provide eConsultancy support and guidance to customers and internal colleagues to support the entire eTruck and charging infrastructure sales process.Collaborate with the customer, DTUK’s Future Sustainability Team and charging partners to collect all charging relevant customer data, conduct route, depot and electricity grid analysis, in order to define a charging infrastructure recommendation.Report eConsulting prospecting project status to the Rygor Auto Head of Truck on a weekly basis.Presentation and technical explanation of the Mercedes-Benz and Fuso Trucks zero emission strategy, products and other relevant services (including eConsulting), to customers and internal stakeholders, working in conjunction with Sales Consultants.Preparation and presentation of the customer eConsulting result report inclusive of route analysis, financial analysis (Total Cost of Ownership), depot analysis and next steps to recommend a comprehensive electrification plan including fleet implementation.Responsible for the detailed handover of trucks to all Rygor Auto customers requiring driver training, to ensure that all product benefits are understood and can be fully utilised, across both ICE and BEV products.Work in conjunction with the Head of Truck Sales, Sales Consultants and DTUK eSales Development Managers to assist in the development eTruck business plans and conquest strategies.Implement and lead expert customer talks, to feedback and work closely with DTUK stakeholders in order to promote continuous innovation of the eConsulting process, ensuring we provide market leading customer solutions.Lead expert eTruck talks and presentations at Rygor Auto eMobility events to promote Mercedes Benz and Fuso eTrucks and services.Develop and maintain relationships with charging infrastructure partners, energy companies and hydrogen refuelling providers to optimise the scope of any customer offer.Work in conjunction with the Sales Consultants to implement both new diesel (ICE) and new zero emission (BEV) vehicles in the customer fleet optimising the connectivity/services package to provide the best operational flexibility and efficiency for the customer.This role will be a great fit for you if:Relevant degree in automotive/engineering/business administration or equivalent educational status - Preferred.Exemplary knowledge of the commercial vehicle industry - Preferred.Heavy Goods Vehicle licence holder (C+E) advantageousSales process experience in the heavy vehicle industry - PreferredExcellent numeracy and communication skillsGenuine demonstrable interest in electric vehicles, the eMobility ecosystem, charging infrastructure and sustainability. - EssentialAbility to identify, exploit and explain product strengths in a market environmentStrong customer orientation with a high collaborative approachAbility to influence and negotiate at all levels of the businessProven presentation skills with ability to present in publicAbility to think at a strategic and tactical levelAbility to coordinate with partners discuss charging infrastructure and conduct depot analysisHighly effective team playerResearch shows that some people are less likely to apply for a role unless they are 100% qualified. As long as you are qualified/experienced for the role, we encourage you to apply, even if you don’t feel like you meet all our requirements. We want to know about your passions, achievements, learning and growth. If this role excites you, start a conversation with us!Diversity, Equity, Inclusion and Belonging (DEIB)At Rygor, we're committed to cultivating an environment that promotes diversity, equity, inclusion and belonging. We are an award-winning community of professionals from all walks of life, and we believe our unique qualities should be celebrated. It's essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise.Benefits for youWorking for an official Great Place to Work™️ and UK Best Workplace for three years running!Working for a UK Best Workplace for Wellbeing.Working for a UK Best Workplace for Development.Working with our award-winning team – we have been named 'Service Provider of the Year' at the WhatVan? Awards 2022 and winners at the IOIC Employee Engagement AwardsAccess to 100s of employee perks on Perkbox.Recipients of the Bronze Award under the Armed Forces Covenant.Auto-enrolment pension.A day off for your Birthday.Enhanced Maternity and Paternity policies.Access to our wellness programme and Employee Assistance Programmes, including WeCare from Canada Life (EAP with 24HR Online GP access and second Medical Opinion).Mental Health First Aiders in the business.Employee-led Veterans support group.Reward and recognition programmes, including our annual company awards.Annual appraisals programme and progression opportunities.Manufacturer training and access to our in-house training hub.Long service recognition which includes additional annual leave*.Branded uniform (front of house staff).Death in service benefit.Ongoing investment in company facilities and working environments.23 days of annual leave per year plus Bank Holidays.Our Values & BehavioursWe’re looking for incredible team members who share our values and can add to our culture. Values are shared beliefs that guide our decision-making, culture is how we function as a group and how we live our values as individuals.RewardingI am grateful. I am courageous. I am curious.We love to say “thank you” to our team members, and we promise to let you know when you have done a great job. We will make sure you feel rewarded and valued, every step of the way. We all value our customers and go the extra mile to set standards for them – every single time they visit. You are a natural helper and have exemplary manners, you enjoy saying a simple “thanks” to your colleagues.ReliableI am honest. I am attentive. I am trustworthy.Our customers can depend on us to keep their vehicles on the road with exceptional service, and our team members can trust us to set standards for them through open and honest communication, training and support, and personal and professional development. You are dedicated to achieving high quality standards via being process driven and a critical thinker.RespectfulI am inclusive. I am resilient. I am kind.We are considerate and kind to our team, the definition of being a true team-player. We promote the importance of equality and diversity, the wellbeing of our team members, and we are respectful in the way we speak and act towards others. You respect and adhere to safe working practices and have good interpersonal and organisational skills.✅ Hiring ProcessWe shortlist CVs online, so make sure to include information about yourself that makes you stand outA short screening call with our hiring manager or a member of our people teamCome to site and meet the team, have a tour, and let’s have a chat so we can get to know each other better‍If your application is successful, we’ll be excited to make you an offerSupport - If you need to make reasonable adjustments to our process, please let us know so we can talk about how we can best support you and make the adjustments that may be needed. We are an award-winning multi-franchise Dealer group, with branches across England, offering extensive coverage for customers throughout the M5, M4 and M42 corridors. Our business has developed and gone from strength to strength in recent years. We have invested in extensive renovations of our sites across the country and continue to open new sites too; including a brand-new branch in Reading, which opened in December 2022. We have multiple industry and network awards under our belt and provide exceptional customer service, which Sets Standards. What’s more, we are officially a Great Place to Work™️, meaning we really do have a great company culture which embodies our values of Rewarding, Reliable and Respectful.