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closed 15th Sep 2023

Warranty and Claims Administrator job

Warranty and Claims Administrator

Dunstable, , GB
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Job Details

Hours: Monday to Friday
Contract: Full-Time
Department: Administration

Job Description

Based Dunstable:
Paying c £26,000 negotiable dependent on vehicle dealership experience
Hours: 08.00 - 17.00 Monday to Friday (40 hours)

This role is part of a very busy invoicing team supporting our network of dealerships with their customer claims, labour rates, service and parts invoices. You will effectively and efficiently process the Company’s Retail Administration to month end deadlines.

Duties covered:

  • Create pro forma’s from work instruction to obtain order numbers before invoicing
  • Advise Depot Managers of any cost rejection so appropriate action can be taken.
  • Effectively monitor the Work in Progress (WIP) reports to ensure Workshop instructions can be cleared as soon as possible.
  • Ensure all invoice queries are quickly and effectively resolved.
  • Ensure all Technicians’ paperwork is completed accurately to maximise profitability.

Experience Required:

  • Retail Administration Knowledge
  • Warranty administration knowledge
  • Technical components knowledge
  • Knowledge of manufacturers book times
  • Dealership experience

Benefits:

  • 25 days holiday + BH
  • Employee matched pension scheme (5%)
  • Cashback Healthcare scheme
  • Retailer Discounts

Additional Benefits

  • Company Pension

About the Company

At Renault Trucks we care about people since 1894. We design simple & efficient transport solutions that help customers and drivers accomplish their mission, and societies shape the future.
You will be part of passionate teams with a global, open and collaborative mind-set. You will experience a culture that empowers people.

Renault Trucks is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under brands such as Volvo, Mack, Eicher, Rokbak, cellcentric, Prevost, Nova Bus and Volvo Penta.

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