Warranty and Service Administrator - Wolverhampton
Greenhous DAF
About the role
Greenhous DAF in Willenhall is currently seeking a dedicated and detail-oriented Warranty and Service Administrator to join our dynamic and fast-paced team. This is a fantastic opportunity for someone looking to develop their career within a supportive and thriving commercial vehicle dealership.As part of our busy service department, you will play a key role in ensuring all warranty and service administration tasks are handled efficiently and accurately, helping to maintain the high standards of customer care we’re known for.If you thrive in a high-energy environment, enjoy working as part of a team, and are ready to take the next step in your career, we’d love to hear from you.Working Hours: Monday to Friday, 9.00 am to 5.00 pm, i.e. 37.5 hours per week, 30 minutes lunch (unpaid).Salary: £25,000 per annumOther duties may be required of the post holder in addition to those listed above and below, to ensure that the requirements of the business are met at all times.Key Responsibilities:Analysing, processing workshop job cards and invoicing.General administrative duties.Communicate with customers and obtain final order numbers.Process and input DAF warranty and contract claims via DCE.Input costs on customers own portals.Dealing with incoming and outgoing telephone calls.Ideally, we are looking for:Strong administration experience - previous service admin experience desirable but not essential.Excellent customer service skills.Organised and good attention to detail.Ability to adapt quickly.Able to work under own initiative.Previous experience using invoicing systems.In return we’ll offer:As a permanent Greenhous employee, you will be entitled to:30 Days Holiday Including 8 Bank HolidaysCompany Sick Pay That Increases With Length Of ServicePension With Greenhous ContributionCareer Development OpportunitiesEmployee Discounts On A Range Of Products And Services Including Holidays, Days Out And Supermarket ShopsQualified Mental Health First AidersFree Will Writing ServiceFree Mortgage Advice ServiceFree Eye Tests For VDU UsersFree Flu jabs if you are ineligible through the NHSOn-Site Parking (Site Specific)Cycle To Work SchemePeriod Positive WorkplaceEAP – Employee Assistance Program Greenhous is firmly established as one of the largest dealer groups in the UK and has over 100 years’ experience in the franchised dealer world. We are a leader in the supply of dealer services for some of the world’s leading manufacturers. Our network of Car and Commercial dealerships now stretches across Shropshire, Staffordshire and the West Midlands and includes a number of different franchises including Vauxhall, Nissan and DAF.