Weekend Receptionist
HGV Traders
About the role
Weekend ReceptionistWe are currently recruiting for a Weekend Dealership Receptionist/Host to join our Mercedes-Benz of Blackburn on Saturdays and Sundays. This role will see you act as the face and voice of Mercedes-Benz, greeting sales and service customers both face to face and by phone. Reporting to the Head of Business, this role is offered on a part-time and permanent basis.Saturday 8am - 5 pmSunday 10.30am - 4.30pmWe can offer a fantastic range of benefits in an environment that offers career development where you will be given autonomy, support, and a platform to succeed. These include:25 days annual leave (not including Bank Holidays) increasing with length of serviceColleague referral fee up to £2,000Discounted Car Purchase Scheme & Colleague Car Benefit OffersDiscounted Service / Parts / Bodyshop servicesTraining and Continual Self-DevelopmentFree Eye Care VouchersCycle To Work SchemePension SchemeEmployee wellbeing servicesFree life assurance equivalent to twice your salaryLoyalty, Above & Beyond and Long Service AwardsDiscounted Shopping PortalWhat experience do I need?We are looking to speak to you if you have previous demonstrable experience within a customer interaction role within a professional environment (vehicle dealership experience preferred but not essential) and have intermediate IT skills.For this role you will need to be able to demonstrate excellent verbal and written communication skills with a strong customer service focus and strong organisation and time management skills.What will I do on a daily basis?Greet all dealership visitors in a friendly and professional manner, assisting with queries and passing to the relevant department or team memberTake phone calls and respond to queries as appropriate, transferring to the correct individual or teamProvide refreshments for dealership visitors and ensure the seating and refreshment area is tidy and fully stockedDeal with incoming and outgoing mail and deliveriesAssist with administrative tasks as required We operate 140 franchise dealerships representing 23 manufacturer car, van, truck, and bike brands across 33 counties in England and Wales. Marshall Motor Group is backed by the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace. The Group operates some of the most well-known brands in the automotive industry including WeBuyAnyCar, BCA and cinch, who together employ over 16,000 people across 12 countries and provide services that involve over 11 million different vehicles each year.