Workshop Controller - Glasgow W job
Job Details
Job Description
£45,000 p.a. + company bonus + company van
Monday to Friday
0700hrs to 1515hrs (some flexibility required)
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
- Manage Work In Progress (WIP), oversee the workshop team and regularly manage customer expectations
- As a key member of the dealer management team, the Workshop Controller’s core role is to proactively manage the GVS process from “planning, through On Arrival” to “Invoice / Claim” closure
- Ensuring that service and repair work is completed to time and quality standards and all invoice / claim documents are complete and accurate
- Managing customer expectations, job profitability and workshop productivity targets will be a daily focus to ensure that workshop profitability is optimised
- Carry out regular process reviews with your Dealerpoint Manager to identify operational issues / discrepancies and ensure appropriate follow up actions are taken to rectify
- Manage the performance of the service department to ensure that KPI targets are achieved
- Hold daily production meetings to Plan workload and resources, Review identified issues from previous shift and identify appropriate solutions consistent with standard OTI process requirements
- Anticipate production problems based on forward plan / resources and provide active support to handle workload
- Actively participate in the Dealerpoint’s Commercial Crew CRM meetings following the CRM process
- Assist the Dealerpoint Manager in the production of the annual business plan
- Competitive salary plus company bonus
- company van
- Discounts for family and friends on many High St retailers, theme parks, travel plus much more
- Company pension
We value your data privacy and therefore do not accept applications via mail.
Additional Benefits
- Company Pension
- Bonus Scheme
- Company Car
About the Company
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
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