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closed 11th Nov 2024

Workshop Controller job

Workshop Controller

Mercedes Benz Truck and Van Northern Ireland 47 Mallusk Road, Newtownabbey, , GB
Up to £40,000 per year
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Job Details

Hours: Monday to Friday
Contract: Full-Time
Experience: Automotive service: 3 years
Department: Service & Support

Job Description

Workshop Controller

Mercedes-Benz Truck & Van Mallusk, have an opportunity for an experienced Workshop Controller.

Key purpose of the role:

As a Workshop Controller, you are responsible for planning, controlling and delivering overall workshop performance. You will work alongside the Service Manager, to oversee the running of a busy workshop maintaining productivities, efficiencies and quality of work.

This is a critical role within the aftersales operation.

Main duties will include:

  • Managing and coaching a team of Commercial Vehicle Technicians (CVTs) and Apprentice CVTs
  • Ensuring all service work is carried out correctly, competently and within manufacturer timings
  • Assisting CVTs with technical challenges and helping them to come to the right outcome
  • Liaising with Service and Parts Advisors to update on customer matters
  • Participating in aftersales meetings
  • Determine training requirements for your team, in line with manufacturer standards

Full Job Description is available

Essential skills and experience:

The successful candidate must be able to demonstrate:

  • Relevant experience in the automotive industry and sound knowledge of workshop working practices
  • Excellent leadership and proven people management skills
  • Ability to work to in a fast-paced environment with changing demands
  • Technical knowledge gained through technical qualification or relevant experience
  • Knowledge of HGV/LCV inspection standards & road legal requirements/documentation
  • Organised with the ability to prioritise tasks in a systematic manner
  • The ability to communicate well with customers and colleagues across other departments
  • Proficiency in IT; all aspects of MS Office and a Dealer Management System preferably Kerridge

In addition to a competitive market salary, you will enjoy enhanced benefits which include:

· Mercedes-Benz Workshop Controller Training program
· 30 days annual leave (includes 8 Customary days)
· Group Profit Share Scheme
· Death in Service benefit
· On-site parking

If you want to work for a great team who work together to meet targets, please send an up-to-date CV for consideration to [email protected]

MBNI are an equal opportunities employer.
www.mbtvni.com

Job Types: Full-time, Permanent
Pay: £30,000.00-£40,000.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Free parking
  • On-site parking

Schedule:

  • Monday to Friday
  • No weekends

Experience: Automotive service: 3 years (required)
Licence/Certification: Driving Licence (required)
Work Location: In person
Application deadline: 11/11/2024
Reference ID: WCMALLUSK1124

Additional Benefits

  • Company Pension
  • Death in Service Cover

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