Workshop Controller

Workshop Controller

Mercedes-Benz Truck & Van Mallusk

Mercedes-Benz Truck & Van Mallusk has an excellent opportunity for a Workshop Controller. We are a sales and aftersales franchise for Mercedes-Benz Truck and Van.

Are you currently a Workshop Controller, an experienced vehicle technician, senior service advisor or a mechanically minded individual looking to progress into a middle-management pathway within the Mercedes-Benz network.

If so, we would like to hear from you.

Hours - Monday to Friday, 08:00 – 17:30

Key Purpose of the Role

As Workshop Controller, you will be responsible for planning, controlling and delivering overall workshop performance. Working alongside the Service Manager and Workshop Foreman you will ensure the smooth flow of vehicles through our busy workshop. Responsibilities include monitoring productivity, efficiency and the quality of work.

This is a critical role within our dealership.

Main Duties

Allocate work to Commercial Vehicle Technicians (CVTs) and based on skill level and job complexity to maximise efficiency
Oversee, mentor and coach CVTs and Apprentice CVTs with the Workshop Foreman
Manage job card write-ups through our electronic work-in-progress portal and liaise with the costing department for effective invoicing
Monitor repair and service progress, ensuring timely completion and compliance with manufacturer standards
Assist Technicians with technical challenges to support accurate diagnosis and repair
Liaise with Service Advisors and Sales department to provide accurate customer updates
Participate in operational meetings and daily yard walks
Determine training requirements in line with manufacturer standards and liaise with the HR Manager for training plans and enrolments

A full Job Description is available.

Essential Skills

Highly organised with the ability to prioritise tasks effectively
Strong understanding of workshop practices
Technical knowledge gained through qualification or relevant experience
Proficient in IT, including MS Office and Dealer Management Systems (preferably Kerridge)
Confident in having challenging conversations when required
Ability to work under pressure in a fast-paced and constantly changing environment
Knowledge of HGV/LCV inspection standards and road-legal requirements/documentation

Benefits

In addition to a competitive salary, you will enjoy a range of enhanced benefits:

Continued Mercedes-Benz accredited training and development
Company salary sacrifice car scheme giving you tax saving and access to a new vehicle of your choice
Mercedes-Benz uniforms provided
Preferential staff rate for Mercedes-Benz passenger car repairs
Group profit share scheme
Generous annual leave entitlement, increasing with service
Employee activities & events recognising extra effort
Birthday day off in 2026 along with a gift and long-service awards
Ben – Employee Assistance Programme
Death in Service benefit

How to Apply

Please send an up-to-date CV to [email protected]

MBNI are an equal opportunities employer.
www.mbtvni.com

Job Types: Full-time, Permanent

Pay: £30,000.00-£40,000.00 per year
Work Location: In person

Benefits:

Additional leave
Canteen
Company pension
Discounted or free food
Free parking
On-site parking

Workshop Controller job

Workshop Controller

Job Details

Job Description

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