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closed 14th Sep 2023

APPLICATION SUPPORT ANALYST job

APPLICATION SUPPORT ANALYST

HEAD OFFICE - MILTON KEYNES, MK15 8HB, GB
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Job Details

Hours: Monday to Friday
Contract: Full-Time

Job Description

APPLICATION SUPPORT ANALYST

SALARY: £29,000 – £34,000 PLUS EXCELLENT BENEFITS PACKAGE INCLUDING 25 DAYS HOLIDAY, COMPETITIVE PENSION SCHEME, HYBRID WORKING AND MANY MORE!
WORKING HOURS: MONDAY TO FRIDAY 08:45 – 17:00

As an Application Support Analyst, you have excellent eye for detail with proven experience within the IT industry. You can investigate the problems that arise and provide excellent service to internal customers. Your main responsibility will be assisting with queries from the network in relation to the Autoline Dealer Management System and provide support with systems testing of the Autoline application developments/enhancements.

KEY RESPONSIBILITIES:

  • Provide support for business applications.
  • Project activities and deliverables as assigned.
  • Testing of development prior to changes being made active in systems.
  • Responding to service desk tickets.
  • Creation of knowledge base articles.
  • Report creation and maintenance.

MEET THE MANAGER!

Ben is looking for a team player who has excellent attention to detail and can confidently work of their own initiative. This position requires superb abilities in providing customers with the best service they can receive.

QUOTE FROM BEN: “I am the Service Desk Manager here at Scania GB and I have been in the business for 9 years, this was my first job! I love working for Scania because of the great culture which makes my job enjoyable every day. Our team functions as a family and we are all willing to go the extra mile to help each other.”

Additional Benefits

  • Company Pension

About the Company

Working for Scania is not just about the job. It’s about you too, and this is where the company goes the extra mile, and provides an industry leading employment package. We offer an excellent benefits package which includes a pension scheme, complementary life insurance, financial incentive schemes and discounts on major retail outlets including groceries.

At Scania we invest considerably in colleague development and training and you can expect to receive comprehensive training to provide opportunities for career progression not only in the UK but throughout our Global organisation.

We have a strong and supportive culture, where each individual is seen, respected and has the potential to contribute. We trust each other to act and make decisions, and we believe in a more flexible future workplace based on individual needs. For us, diversity and inclusion is a strategic necessity. By having colleagues with the widest possible range of skills, knowledge, backgrounds and experiences, we ensure we have the right people and together with an inclusive corporate culture, this drives our business forward. We want our colleagues to feel proud and happy to work for us, no matter where they are from or who they are, and we strive to achieve an inclusive and family-friendly environment for everyone.

Scania is dedicated to delivering exceptional products and services to our customers and the successful candidate will reflect our core values; CUSTOMER FIRST, RESPECT, ELIMINATION OF WASTE, RESPONSIBILITY and TEAM SPIRIT in all we do.

If you feel you have the skills and expertise for this challenging role then please apply today.

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