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Refrigeration Service Advisor job

Refrigeration Service Advisor

Hailsham, BN27, GB
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Job Details

Hours: Monday to Friday
Contract: Full-Time
Experience: Previous experience in a Service environment in the automotive industry
Department: Service & Support

Job Description

Job title: Service Advisor
Permanent: Full time, Monday to Friday Hours: 40 hours a week

Benefits:

22 days per annum rising to 23/25 days on length of service plus usual bank holidays, Employee referral scheme offering £300 - £500 depending upon role, Discount on vehicle hire, Specsavers Eye care vouchers, Perkbox benefits and discounts with selected automotive companies.

The Role:

A Service Advisor is now required to assist the team with the ongoing development of our Refrigeration services. Carrying out all types of work primarily on LCV and HGV vehicles, our technicians provide servicing, general maintenance, breakdowns and other defects.

Responsibilities

  • Communicating with customers
  • Creating Estimates
  • Raising Job Cards
  • Preparing invoices
  • Ordering parts
  • Technician planning
  • Liaising with technicians
  • Ensuring daily objectives carried out
  • Dealing with warranty claims

Skill and Experience:

  • Previous experience in a Service environment in the automotive industry
  • Adaptable
  • Excellent communication skills, with the ability to communicate at all levels
  • Technical knowledge would be advantageous

Personal Competencies:

  • Strong verbal and written communication skills
  • Enthusiastic with a “can do” attitude.
  • A willingness to learn and grow within a commercial environment where customer service and client satisfaction is the primary focus
  • Smart and professional in appearance
  • Ability to work as part of a team

About the Company

VMS Automotive Group Limited is a forward-thinking Contract Hire, Fleet Management Company with Mercedes-Benz truck and van aftersales accreditation at its site in North Devon and MAXUS UK aftersales accreditation at our sites in Stevenage, Bathgate, Warrington, Bridgend, Crawley and Tamworth. VMS provide a wide range of services to blue chip fleet operators and Insurance Companies that includes Accident Management, Contract Hire, Repair and Maintenance Services, Vehicle Hire, Refrigeration, Salvage and Fleet Disposal.

An excellent opportunity has arisen for an experienced Service Advisor. This position will be based in our Hailsham Office.

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