Regional Planning Administrator job
Job Details
Job Description
Regional Planning Administrator - Maternity Cover - FTC 15 months
£24,000 p.a.
Working Monday to Friday - 0800hrs to 1600hrs
Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.
- Develop customer relationships ensuring customer details are up to date and recorded on the Volvo Systems
- Key customer contact and point of reference
- Working with the workshop management team, ensure workshop scheduling and loading to maximise available capacity and utilisation
- Clarify for the customer and the workshop the basis for the repair – Retail/Warranty/Contract
- Gain customer agreement through selling the benefits of identified repair solutions in a professional manner
- Produce sand explain repair order to customer during planning stage
- Planning Create, maintain and communicate the VOSP (incl MOT) service plan to customers.
- Systems
- Ensure that all proposed work is correctly specified based on standard IMPACT content and converted to GDS quotes.
- Customer service skills with ability to liaise and communicate to customers
- Strong background in administration or customer focused role
- Ability to work either part of a team or on own building a strong rapport with clients and colleagues
- Excellent time management and organisation skills
- Good level of IT
- 25 days holiday plus bank holidays
- Contributory Pension scheme
- Training and development opportunities
- Health Care Plan with access to dental insurance
- Extended maternity/paternity and adoption leave
- Referral bonus with our recommend a friend
- Cycle to work scheme
Additional Benefits
- Company Pension
- Bonus Scheme
- Private Healthcare
About the Company
Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.
Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.
At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.
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