Senior Service Advisor job
Job Details
Job Description
- Paid Overtime.
- Increased holiday entitlement with length of service.
- Recruitment incentive awards.
- Healthcare scheme.
- Cycle to work scheme.
- Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
- Answering the telephone & dealing with customer enquiries.
- Dealing with customer enquiries on the Service Reception counter.
- Liaising with the team of technicians.
- Managing the shifts work load in accordance with customer expectations.
- Managing service bookings on day to day basis
- Liaising with Subcontractors to arrange works and chasing when required
- Keeping customers up to date with requests, costs and authorisations
- Complete estimates accurately, clearly and quickly
- To take service department bookings ensuring efficient workshop loading, whilst attending to all customer requirements in an efficient manner
About the Company
Sherwood Truck and Van, part of Guest Group is proud to be the UK’s largest Iveco Dealer Group & Fiat Van Dealer, we have been a family owned and run business for over a century.
The Group now operates out of 13 full service dealerships spanning across the East Midlands, West Midlands, North Wales, Cambridgeshire, Leicestershire, Derbyshire, Nottinghamshire, Staffordshire and South Yorkshire.
HGVTraders.com prioritizes your safety. We never use WhatsApp for candidate communication or request sensitive information during applications. For a secure job search experience, visit JobsAware for free expert guidance on safer work environments.
Similar Jobs For You
Contact Details
Register and upload your CV to apply with just one click
Sign Up To Our Emails
Get the hottest news, events, and promotions sent straight to your inbox
