Service Administrator job
Service Administrator
Job Details
Job Description
- Raising estimates and liaising with customers to obtain authorisation for repairs.
- Creating job cards.
- Communicating service and repair updates.
- Meeting customers in person, by phone and email.
- Communicating with workshop manager and supervisors.
- Maintaining dealer standards at all times.
- Ongoing use of manufacturing system.
Knowledge/Skills/Experience/Special Requirements
- Experience within the motor trade is essential.
- Strong administration experience.
- Excellent customer service skills.
- Organised with excellent attention to detail.
- Ability to adapt quickly.
- Positive, proactive approach.
- Vehicle knowledge – desirable.
- Previous experience using ADP – desirable.
Hours of Work:
- Monday to Friday, 45 hours per week, hours to be negotiated between 9.00am and 9.00pm. 30-minute lunch (unpaid).
About the Company
Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest group across the network.
Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.
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