Used Car Manager
HGV Traders
About the role
Used Car ManagerJob descriptionMercedes-Benz of Portsmouth is recruiting for an Experienced Used Car Sales ManagerCompetitive Salary with OTE and Company CarThe RoleWe are seeking an experienced Used Car Sales Manager to join Marshall Motor Group and lead our sales team at our Mercedes-Benz dealership based in Portsmouth. This role will see you use your sales management experience to lead the team in delivering good outcomes for our customers. Reporting to the Head of Business, this is a fantastic opportunity to join a leading automotive group whilst representing an amazing brand.We can offer a fantastic range of benefits in an environment, that offers career development where you will be given autonomy, support and a platform to succeed. These include:25 days annual leave (not including Bank Holidays) increasing with length of serviceCompany CarColleague referral fee up to £2,000Discounted Car Purchase Scheme & Colleague Car Benefit OffersDiscounted Service / Parts / Bodyshop servicesTraining and Continual Self-DevelopmentFree Eye Care VouchersCycle To Work SchemePension SchemeEmployee wellbeing servicesFree life assurance equivalent to twice your salaryLoyalty, Above & Beyond and Long Service AwardsDiscounted Shopping PortalWhat do I do on a daily Basis?Managing the Sales Executives and Transaction Manager.Motivating the team to deliver good outcomes for customers as well as achieving weekly sales targets on vehicles, finance and insurance productsLiaising with customers, both face-to-face and by phone/email, Dealing with customer complaints in an efficient and effective mannerWorking to promote vehicles and services on offer in the dealership and onlineEnsuring excellent customer service that results in good customer outcomes is consistently recognised in high customer satisfaction index scoresCollating finance proposals for customers which are in the best interests of the customerWhat experience do I need?To be successful in this role, you will have previous experience as a sales leader within the automotive industry. Whilst brand experience is preferred, it isn’t essential. In addition to your experience, you will demonstrate the following:Excellent relationship building skills with internal and external stakeholdersAbility to lead and motivate a team to achieve both quality & quantity goalsA calm and professional mannerA commitment to the Marshall Values of People, Customers, Integrity and Innovation We operate 140 franchise dealerships representing 23 manufacturer car, van, truck and bike brands across 33 counties in England and Wales. Marshall Motor Group is backed by the Constellation Automotive Group, the UK and Europe’s largest market-leading integrated digital car marketplace. The Group operates some of the most well-known brands in the automotive industry including WeBuyAnyCar, BCA and cinch, who together employ over 16,000 people across 12 countries and provide services that involve over 11 million different vehicles each year.