Workshop Controller - Bridgwater
Adams Morey Ltd
About the role
At Adams Morey Bridgwater, we are proud to be part of a respected and well-established commercial vehicle dealership group. Renowned for delivering high standards of customer service, we specialise in the sale, service, and maintenance of DAF trucks.As our business continues to grow, we are seeking an experienced and motivated Workshop Controller to oversee and coordinate our busy, high-performing workshop, ensuring efficiency, quality, and customer satisfaction at all times.Salary: Dependent on experience (will be discussed at interview stage).Hours: Monday to Friday 8.00 am to 5.00 pm, i.e. 40 hours per week, 1 hour lunch (unpaid).Key Responsibilities:Allocate work to technicians in line with skill set and job priority.Monitor job progress and ensure timely completion.Ensure high levels of productivity and efficiency across the workshop.Liaise with service advisors and parts department to ensure seamless workflow.Maintain accurate job cards and records through our internal systems.Conduct regular performance reviews and provide support/training to workshop staff.Ensure all health & safety standards and manufacturer guidelines are followed.Ideally we are looking for:Previous experience as a Workshop Controller, Senior Technician, or similar supervisory role in a commercial vehicle or HGV environment.A working technical understanding of vehicles in order to clearly explain repairs or additional repairs to customers.Customer service skills, including dealing with difficult situations and an ability to up-sell our services and products where appropriate.Strong IT skills.Awareness of warranty guidelines, service intervals, etc.Strong organisational skills with the ability to multitask in a fast-paced environment.Be flexible, energised and a team player.In return we’ll offer:30 days holidays including 8 bank holidaysCompany sick pay, that increases with length of service up to 13 weeksCompany pension with the option to salary sacrificeWhere salary sacrifice takes place, 50% NI saving reinvested into your pension potGenuine career development and pathways with DAF AcademyAward winning apprenticeship programApprentice equipment schemeEmployee Assistance programCycle to work schemeMy Staff shop – access to hundreds of discountsQuarterly More Awards recognition schemeFree eye test vouchers for DSE usersOn site parking (Site specific)Free mortgage advice through a trusted partnerQualified mental health first aidersOn-site trainer for HGV and many other courses Adams Morey is a part of the Greenhous Group which holds a position as one of the leading independent commercial enterprises in the UK. With 21 sites across the UK, Greenhous are one of the largest groups across the network. Adams Morey itself was launched in 1973 and has successfully built an extensive customer base in the truck and van marketplace along the south coast. With its company headquarters in Southampton, we are the main DAF truck dealers in the area offering sales, parts and servicing.