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closed 21st Jun 2024

HGV Service Advisor / Reception job

HGV Service Advisor / Reception

Four Oaks Road, Walton Summit Centre, Bamber Bridge, Preston, Lancashire, PR5 8BW, GB
Competitive per year
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Job Details

Hours: Monday to Friday
Contract: Full-Time
Department: Service & Support

Job Description

Join Our Thriving DAF Truck Dealership as a Service Advisor!

Do you have a passion for trucks and a knack for exceptional customer service?

We are seeking a motivated and organised individual to join our growing team as a Service Advisor in our busy Workshop Service Reception.

In this role, you will play a vital role in ensuring our customers' trucks receive top-notch care. You will be the first point of contact for our valued clients, and your responsibilities will include:

  • Warmly greeting customers by phone and in person
  • Understanding customer needs and scheduling trucks for service or repair
  • Preparing job cards and coordinating workshop workload
  • Clearly communicating repair details to the Workshop Controller
  • Keeping customers informed throughout the repair process, obtaining authorisation when necessary
  • Maintaining accurate company databases
  • Handling invoices and other administrative tasks

To be successful, you will ideally possess:

  • Experience in a similar role within the automotive or truck industry
  • Excellent communication skills - both written and verbal
  • A team player attitude with the ability to collaborate effectively
  • Understanding of commercial vehicles and their technical aspects
  • A positive and can-do approach
  • Reliability and a strong work ethic
  • Proficiency in using computer programs

We offer a competitive salary, a company-contributory pension plan, and the opportunity to be part of a dynamic and successful team!
To apply, please follow the link below.

Additional Benefits

  • Company Pension

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